Summary
Overview
Work History
Education
Skills
Languages
References
Timeline
Generic

THI XUAN UYEN HUYNH

Calgary,AB

Summary

Dynamic Food Service Manager with a proven track record at yum yum BBQ, excelling in staff training and inventory management. Enhanced operational efficiency through strategic supplier negotiations and exceptional customer service, driving satisfaction and loyalty. Skilled Food Service Manager with background in overseeing operations, managing staff and ensuring customer satisfaction. Demonstrated strengths in problem-solving, team leadership and operational efficiency. Notably increased restaurant performance through strategic planning and quality control. Strong commitment to maintaining high standards of food safety and service.

Overview

12
12
years of professional experience

Work History

Food Service Manager

yum yum BBQ
Calgary, Alberta
03.2025 - Current
  • Directed restaurant operations, ensuring compliance with health and safety regulations.
  • Established service offerings and implemented operational procedures to optimize efficiency.
  • Recruited and trained staff, enhancing team capabilities and performance monitoring.
  • Managed staff schedules, ensuring appropriate coverage and productivity.
  • Controlled inventory and monitored revenues, adjusting procedures and pricing as necessary.
  • Resolved customer complaints swiftly to maintain satisfaction and loyalty.
  • Negotiated supplier contracts for food and other supplies, optimizing cost-effectiveness.

Food Service Supervisor

yum yum BBQ
Calgary, Alberta
05.2023 - 03.2025
  • Supervised and coordinated staff activities for food preparation and service.
  • Estimated and ordered ingredients and supplies for efficient meal preparation.
  • Prepared food order summaries for chef based on requests from dieticians and patients.
  • Established work schedules and procedures to enhance operational efficiency.
  • Maintained records of stock, repairs, sales, and wastage for accountability.
  • Trained staff in job duties, sanitation, and safety standards.
  • Checked assembly of diet trays and ensured timely delivery to hospital patients.
  • Participated in selection of food service staff and assisted with policy development.

Restaurant Supervisor

Gordon restaurant
Vietnam, Ho Chi Minh City
12.2020 - 03.2023

Streamlined hiring and training processes for restaurant staff members.

Scheduled and managed shifts effectively to enhance workforce productivity.

Conducted routine kitchen assessments to ensure compliance with sanitation standards.

Directed food preparation and storage practices according to health regulations.

Maintained communication with customers to evaluate dining experiences.

Tracked inventory levels diligently to prevent shortages of supplies.

Managed financial transactions, ensuring accurate cash flow management.

Evaluated customer surveys to implement service enhancement initiatives.

Midwife

Hung Vuong Hospital
Vietnam, Ho Chi Minh City
01.2013 - 04.2020

Guided clients through maternity examinations and treatment processes.

Providing prompt medical intervention to patients suffering from various urgent health issues.

Provided counseling and support to families in newborn care.

Assisted postpartum mothers and cared for newborns, including bathing and wound cleaning.

Participated in quality improvement initiatives and optimized human resource utilization.

Education

Bachelor - Midwifery

Nguyen Tat Thanh
Ho Chi Minh City, Vietnam
12-2022

Intermediate Professional Education Diploma - Midwifery

University of Medicine And Pharmacy
Ho Chi Minh City, Vietnam
12-2012

Skills

  • Staff training
  • Inventory management
  • Food safety
  • Operational efficiency
  • Supplier negotiation
  • Customer service
  • Recipe creation
  • Equipment management
  • Food presentation
  • Cost control
  • Menu development

Languages

English
Professional
Vietnamese
Native/ Bilingual

References

References available upon request.

Timeline

Food Service Manager

yum yum BBQ
03.2025 - Current

Food Service Supervisor

yum yum BBQ
05.2023 - 03.2025

Restaurant Supervisor

Gordon restaurant
12.2020 - 03.2023

Midwife

Hung Vuong Hospital
01.2013 - 04.2020

Bachelor - Midwifery

Nguyen Tat Thanh

Intermediate Professional Education Diploma - Midwifery

University of Medicine And Pharmacy
THI XUAN UYEN HUYNH