Thivyan Subramaniam
Markham,ON
Summary
Dynamic professional with a diverse background in real estate and mail delivery services, combining extensive customer-focused experience as a successful Real Estate Agent with a proven track record as a Canada Post Letter Carrier. Known for exceptional organizational and communication skills, I have honed the ability to meet and exceed customer expectations in fast-paced environments. As a Letter Carrier, I developed a keen understanding of operational processes, time management, and logistical coordination. Now, seeking a Supervisor position at Canada Post to leverage my unique skill set in leadership, customer service, and operational efficiency to drive team success and contribute to the continued excellence of the organization.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Material Handler
Canada Post
01.2024 - Current
- Reduced order processing time with streamlined material handling procedures
- Increased productivity, utilizing forklifts and other material handling equipment effectively
Letter Carrier
Canada Post
02.2016 - 11.2023
- Assembled containers and crates used to transport large items such as vehicles or machines.
- Directed delivery trucks to shipping doors or designated areas and helped unload and load goods.
- Performed duties in accordance with all applicable standards, policies and regulatory guidelines to promote safe working environment.
- Developed and maintained courteous and effective working relationships.
- Served customers in a friendly, efficient manner following outlined steps of service.
- Improved mail delivery efficiency by accurately sorting and organizing mail according to designated routes.
- Enhanced customer satisfaction through timely delivery of parcels, letters, and packages to residential and commercial addresses.
- Promoted a positive image of the postal service by providing courteous and professional interactions with customers during daily deliveries.
- Collaborated with supervisors to address customer inquiries or concerns, resolving issues promptly to maintain a high level of customer satisfaction.
- Supported colleagues during peak periods or absences by covering additional routes or assisting with sorting duties as necessary.
Licensed Real Estate Salesperson
Rosemount Realty and Associates LTD., Brokerage
08.2016 - Current
- Generated leads for sales and rental properties through cold calls and referrals.
- Managed contracts, negotiations and all aspects of sales to finalize purchases and exceed customer expectations.
- Developed and maintained relationships with clients through networking, postcards and cold calling.
- Presented purchase offers to sellers for consideration.
- Maintained connections with clients to encourage repeat business and referrals.
- Created and implemented marketing plans to drive sales.
- Reviewed market research data and changed sales plans accordingly.
- Assisted clients in financial planning for purchase.
- Marketed and sold property for clients by hosting open houses and advertising online and in print.
- Communicated with clients to understand property needs and preferences.
- Negotiated, facilitated and managed real estate transactions.
Parcel Shift 1 Employee
Canada Post
11.2023 - 01.2024
Education
No Degree - Commerce (High Honours)
University Of Ontario Institute Of Technology
Oshawa, ONHigh School Diploma -
Markham District High School
Markham, ON06.2012
Skills
- Proficiency in Microsoft Office (Advanced)
- Good listening skills
- Organization and Time management
- Adaptability
- Analytical skills
- Decision Making Aptitude
- Attention to Detail
- Effective Communication
- Professionalism and Punctuality
- Self-Motivation and Discipline
- Teamwork and Collaboration
- Problem Solving Abilities
- Customer Service Excellence
Certification
- Licensed Realtor
Languages
English
Native or Bilingual
Tamil
Native or Bilingual
Timeline
Material Handler
Canada Post
01.2024 - Current
Parcel Shift 1 Employee
Canada Post
11.2023 - 01.2024
Licensed Real Estate Salesperson
Rosemount Realty and Associates LTD., Brokerage
08.2016 - Current
Letter Carrier
Canada Post
02.2016 - 11.2023
No Degree - Commerce (High Honours)
University Of Ontario Institute Of Technology
High School Diploma -
Markham District High School
Similar Profiles
Derek ShawDerek Shaw
Retail Lead Hand at Canada PostRetail Lead Hand at Canada Post
Henry AggreyHenry Aggrey
Postal Clerk at Canada PostPostal Clerk at Canada Post
Ashley TalianaAshley Taliana
Delivery Agent at Canada PostDelivery Agent at Canada Post
SOPHIE OUIMETTESOPHIE OUIMETTE
Analyst, International Accounting and Reporting at Canada PostAnalyst, International Accounting and Reporting at Canada Post
CHANIECE SAUNDERSCHANIECE SAUNDERS
Teachers Assistant at Macklin House Daycare CentreTeachers Assistant at Macklin House Daycare Centre