Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic

Thivyan Subramaniam

Markham,ON

Summary

Dynamic professional with a diverse background in real estate and mail delivery services, combining extensive customer-focused experience as a successful Real Estate Agent with a proven track record as a Canada Post Letter Carrier. Known for exceptional organizational and communication skills, I have honed the ability to meet and exceed customer expectations in fast-paced environments. As a Letter Carrier, I developed a keen understanding of operational processes, time management, and logistical coordination. Now, seeking a Supervisor position at Canada Post to leverage my unique skill set in leadership, customer service, and operational efficiency to drive team success and contribute to the continued excellence of the organization.

Overview

8
8
years of professional experience
1
1
Certification

Work History

Material Handler

Canada Post
01.2024 - Current
  • Reduced order processing time with streamlined material handling procedures
  • Increased productivity, utilizing forklifts and other material handling equipment effectively

Letter Carrier

Canada Post
02.2016 - 11.2023


  • Assembled containers and crates used to transport large items such as vehicles or machines.
  • Directed delivery trucks to shipping doors or designated areas and helped unload and load goods.
  • Performed duties in accordance with all applicable standards, policies and regulatory guidelines to promote safe working environment.
  • Developed and maintained courteous and effective working relationships.
  • Served customers in a friendly, efficient manner following outlined steps of service.
  • Improved mail delivery efficiency by accurately sorting and organizing mail according to designated routes.
  • Enhanced customer satisfaction through timely delivery of parcels, letters, and packages to residential and commercial addresses.
  • Promoted a positive image of the postal service by providing courteous and professional interactions with customers during daily deliveries.
  • Collaborated with supervisors to address customer inquiries or concerns, resolving issues promptly to maintain a high level of customer satisfaction.
  • Supported colleagues during peak periods or absences by covering additional routes or assisting with sorting duties as necessary.

Licensed Real Estate Salesperson

Rosemount Realty and Associates LTD., Brokerage
08.2016 - Current
  • Generated leads for sales and rental properties through cold calls and referrals.
  • Managed contracts, negotiations and all aspects of sales to finalize purchases and exceed customer expectations.
  • Developed and maintained relationships with clients through networking, postcards and cold calling.
  • Presented purchase offers to sellers for consideration.
  • Maintained connections with clients to encourage repeat business and referrals.
  • Created and implemented marketing plans to drive sales.
  • Reviewed market research data and changed sales plans accordingly.
  • Assisted clients in financial planning for purchase.
  • Marketed and sold property for clients by hosting open houses and advertising online and in print.
  • Communicated with clients to understand property needs and preferences.
  • Negotiated, facilitated and managed real estate transactions.

Parcel Shift 1 Employee

Canada Post
11.2023 - 01.2024

Education

No Degree - Commerce (High Honours)

University Of Ontario Institute Of Technology
Oshawa, ON

High School Diploma -

Markham District High School
Markham, ON
06.2012

Skills

  • Proficiency in Microsoft Office (Advanced)
  • Good listening skills
  • Organization and Time management
  • Adaptability
  • Analytical skills
  • Decision Making Aptitude
  • Attention to Detail
  • Effective Communication
  • Professionalism and Punctuality
  • Self-Motivation and Discipline
  • Teamwork and Collaboration
  • Problem Solving Abilities
  • Customer Service Excellence

Certification

  • Licensed Realtor

Languages

English
Native or Bilingual
Tamil
Native or Bilingual

Timeline

Material Handler

Canada Post
01.2024 - Current

Parcel Shift 1 Employee

Canada Post
11.2023 - 01.2024

Licensed Real Estate Salesperson

Rosemount Realty and Associates LTD., Brokerage
08.2016 - Current

Letter Carrier

Canada Post
02.2016 - 11.2023

No Degree - Commerce (High Honours)

University Of Ontario Institute Of Technology

High School Diploma -

Markham District High School

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Thivyan Subramaniam