Thi Thu Thao Pham
Saskatoon,SK
Summary
I would like to find a part-time job in Saskatoon to gain my working experience and enhance some skills to support my career path in Canada.
Overview
7
7
years of professional experience
Work History
Customer Service Representative
MIA.vn
08.2018 - 09.2020
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
- Responded to customer requests for products, services, and company information.
Part-time Employee
AO DAI HANH STORE
01.2014 - 05.2018
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Worked well in a team setting, providing support and guidance.
Education
Recreation Management
Saskatchewan Polytechnic
Saskatoon, SKBusiness Administration
Industrial University of Ho Chi Minh City
Viet Nam 08.2018
Skills
- Customer Service
- Problem-solving abilities
- Active Listening
- Critical Thinking
Languages
English
Limited Working
Timeline
Customer Service Representative
MIA.vn
08.2018 - 09.2020
Part-time Employee
AO DAI HANH STORE
01.2014 - 05.2018
Recreation Management
Saskatchewan Polytechnic
Business Administration
Industrial University of Ho Chi Minh City