Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Thi Thu Thao Pham

Saskatoon,SK

Summary

I would like to find a part-time job in Saskatoon to gain my working experience and enhance some skills to support my career path in Canada.

Overview

7
7
years of professional experience

Work History

Customer Service Representative

MIA.vn
08.2018 - 09.2020
  • Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
  • Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
  • Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
  • Responded to customer requests for products, services, and company information.

Part-time Employee

AO DAI HANH STORE
01.2014 - 05.2018
  • Self-motivated, with a strong sense of personal responsibility.
  • Worked effectively in fast-paced environments.
  • Skilled at working independently and collaboratively in a team environment.
  • Proven ability to learn quickly and adapt to new situations.
  • Worked well in a team setting, providing support and guidance.

Education

Recreation Management

Saskatchewan Polytechnic
Saskatoon, SK

Business Administration

Industrial University of Ho Chi Minh City
Viet Nam
08.2018

Skills

  • Customer Service
  • Problem-solving abilities
  • Active Listening
  • Critical Thinking

Languages

English
Limited Working

Timeline

Customer Service Representative

MIA.vn
08.2018 - 09.2020

Part-time Employee

AO DAI HANH STORE
01.2014 - 05.2018

Recreation Management

Saskatchewan Polytechnic

Business Administration

Industrial University of Ho Chi Minh City

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Thi Thu Thao Pham