Thi Thi Le
Calgary,AB
Summary
At Metropolish17 Nail Lounge, I leveraged my expertise in skincare product knowledge and high-frequency machine use to educate clients on skincare routines, ensuring their optimal skin health. My commitment to sanitation enhancing client satisfaction. My skill in extractions and eyebrow shaping futher contributed to our spa's reputation of excellence.
Overview
11
11
years of professional experience
Work History
Esthetician
Metropolish17 Nail Lounge
09.2023 - Current
- Established long-lasting relationships with clients by providing personalized care and consistently delivering out standing result.
- Provided exceptional customer service, addressing client concers promty and professionally to ensure satisfaction.
- Recommended retail products for at-home use.
- Fostered friendly, warm, and exceptional customer experience.
Esthetician
Uptown Nail Boutique and Spa
01.2017 - 09.2023
- Educated clients on proper skincare routine maintenance and guided them in selecting appropriate home care products.
- Maintained strict sanitation protocols to ensure a clean and safe enviroment for both staff and clients.
- Performed various facial treatments for optimal skin health, including microdermabrasion, chemical peels, and LED therapy.
- Established long-lasting relationships with clients by providing personalized care and consistently delivering outstanding results.
BUSSINESS OWNER
Thi Thi Nail Salon
10.2014 - 12.2016
- Established strong customer relationships through excellent communication and attentive service.
Restaurant Worker
Sheraton Saigon Hotel & Resorts
06.2013 - 09.2014
- Successfully balanced multiple responsibilities simultaneously, including taking orders, serving meals, clearing tables, and attending to guest needs promptly.
- Provided exceptional customer service during high-volume shifts, maintaining a calm demeanor under pressure.
- Collaborated with kitchen staff to ensure accuracy of orders, resulting in fewer customer complaints.
Education
College Degree - Hospitality
Lotus University
Viet Nam05.2013
Skills
- High-frequency machine use
- Skincare product knowledge
- Extractions and pore cleansing
- Customized skincare plans
- Sanitization
- Sanitation maintenance
- Eyebrow shaping and tinting
- Spa retail sales
Languages
English
Professional Working
Timeline
Esthetician
Metropolish17 Nail Lounge
09.2023 - Current
Esthetician
Uptown Nail Boutique and Spa
01.2017 - 09.2023
BUSSINESS OWNER
Thi Thi Nail Salon
10.2014 - 12.2016
Restaurant Worker
Sheraton Saigon Hotel & Resorts
06.2013 - 09.2014
College Degree - Hospitality
Lotus University
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