Thin Yu Yu Hlaing
San Diego
Summary
Aviation student with a strong focus on customer service and leadership training. Proficient in communication and problem-solving within fast-paced environments. Pursuing an Associate of Science in Aviation at San Diego Miramar College, seeking to enhance airline operations and passenger service.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Amazon Logistics Learning Ambassador
Amazon
04.2024 - 08.2025
- Facilitated engaging learning sessions to improve employee onboarding experience and increase retention.
- Developed training materials aligned with operational goals to streamline onboarding process.
- Collaborated with teams to identify knowledge gaps and implement targeted training solutions that enhanced employee skillsets.
- Assisted in tracking employee progress through learning management systems for improved outcomes.
Manager
Kyodong Noodle
11.2023 - 03.2024
- Trained and mentored staff in food preparation and safety best practices, enhancing team competencies.
- Coordinated scheduling to optimize staffing during peak hours, facilitating efficient service delivery.
- Implemented inventory management systems to optimize stock levels and reduce waste.
- Supervised daily operations, ensuring consistent product quality and customer service standards.
Head Server & Trainer
Burma Place
04.2022 - 10.2022
- Trained and mentored junior servers on menu knowledge and customer service standards, fostering a knowledgeable team.
- Managed dining room flow and optimized seating arrangements, improving overall service efficiency.
- Coordinated daily service operations to enhance guest satisfaction and streamline service delivery.
- Collaborated with kitchen staff to streamline order processing and delivery times.
Cashier Team Lead & Customer Service Leader
Vinh Hung Supermarket
01.2020 - 03.2022
- Led cashier team to streamline transaction processes and enhance customer service experience.
- Monitored cash register performance, promptly resolving discrepancies to uphold financial accuracy.
- Collaborated with customers and team members to effectively address and resolve issues.
- Assisted in inventory management, coordinating stock levels to support seamless sales operations.
Education
High School Diploma -
Mira Mesa High School
San Diego, CA05-2020
Associate of Science - Airport Management
San Diego Miramar College
San Diego, CA12-2026
Associate of Science - Aviation
San Diego Miramar College
San Diego, CA12-2026
Skills
- Logistics coordination
- Operational coordination
- Training development
- Employee training
- Customer relationship management
- Team building
- Problem solving
- Effective communication
Certification
- Helicopter – General and Flight Aerodynamics (ALC-104) — Federal Aviation Administration (FAA), March 2026
- Flight Review Prep Guide (ALC-25) — Federal Aviation Administration (FAA), March 2026
- 1800WXBrief: The Best of the Future of Flight Service (ALC-564) — Federal Aviation Administration (FAA), April 2026
- Conducting Preflight Self-Briefings for Student and VFR Pilots (ALC-683) — Federal Aviation Administration (FAA), April 2026
- Part 107 Small UAS Recurrent (ALC-677) — Federal Aviation Administration (FAA), May 2026
- Student Pilot VFR Navigation Planning (ALC-481) — Federal Aviation Administration (FAA), May 2026
Languages
English
Native/ Bilingual
Burmese
Native/ Bilingual
Timeline
Amazon Logistics Learning Ambassador
Amazon
04.2024 - 08.2025
Manager
Kyodong Noodle
11.2023 - 03.2024
Head Server & Trainer
Burma Place
04.2022 - 10.2022
Cashier Team Lead & Customer Service Leader
Vinh Hung Supermarket
01.2020 - 03.2022
High School Diploma -
Mira Mesa High School
Associate of Science - Airport Management
San Diego Miramar College
Associate of Science - Aviation
San Diego Miramar College