Thinley
2540 East 6th Avenue, Vancouver,BC
Summary
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
13
13
years of professional experience
4038
4038
years of post-secondary education
1
1
Certification
Work History
Tourist Guide,
Department of Tourism
Thimphu, Bhutan
02.2021 - Current
- Organized various sightseeing tours and excursions for tourists.
- Conducted engaging tours for 10 to 20 visitors, highlighting key cultural aspects.
- Collected and analyzed guests' feedback to improve tour quality and guest experience.
- Led guided tours and informational talks for large groups to showcase attractions and highlights.
- Displayed strong public speaking skills and communication abilities to facilitate a high-quality tour for guests.
- Ensured that all safety protocols were followed during the tour.
- Selected travel routes and sites to visit based on knowledge of specific areas.
- Maintained a professional demeanor at all times while interacting with visitors.
General labour
Shipyard Christmas Market
North Vancouver, British Columbia
12.2025 - 01.2026
- Performed general maintenance tasks such as cleaning market
- Followed safety protocols to maintain a secure work environment.
- Collaborated with team members to ensure timely project completion.
- Loaded and unloaded materials for efficient workflow on-site.
- Maintained tools and equipment for optimal performance during tasks.
- Communicated effectively with supervisors regarding project updates and needs.
- Implemented waste management practices to promote site cleanliness.
- Performed various carpentry tasks such as constructing walls, installing doors, windows and siding.
- Repaired damaged structures with appropriate materials including wood and metal components.
Printer Assistant
Fairway Signs
Vancouver, British Columbia
03.2025 - 11.2025
- Operated printing machinery to produce high-quality signage material
- Assisted in preparing substrates for various printing processes.
- Maintained cleanliness and organization in the printing area.
- Loaded and unloaded materials onto printing equipment as needed.
- Collaborated with team members to meet production deadlines efficiently.
- Supported inventory management by tracking and restocking supplies.
- Followed safety protocols to ensure a safe working environment at all times.
- Inspected finished products, bound and unbound items to identify defects or quality issues.
- Loaded and unloaded shipments in compliance with safety protocols.
- Used pallet jacks to move items to and from warehouse locations.
- Kept shelves, workstations and pallet areas neat and tidy to maintain safe work environment.
Assistant Hotel Manager,
Paro Eco Lodge
Paro, Bhutan
11.2018 - 02.2021
- Oversaw reservations received from direct calls and provided room availability information.
- Delivered exceptional service to every customer through active engagement, effective listening and well-developed interpersonal skills.
- Handled administrative duties such as preparing payrolls and managing staff schedules.
- Ensured all staff members had appropriate training and development opportunities.
- Collaborated with other departments to coordinate service delivery across the organization.
- Conducted regular staff meetings to communicate objectives, updates, and gather feedback.
Office Assistant,
Ministry of Home Affairs
Thimphu, Bhutan
07.2013 - 06.2018
- Monitored office supplies inventory and placed orders when necessary.
- Organized office operations and procedures, such as managing calendars, scheduling appointments, preparing reports, and maintaining records.
- Maintained an organized filing system of paper documents and electronic files.
- Answered telephones, directed calls, and took messages.
- Facilitated communication within the office and with external partners.
- Identified issues and utilized emotional intelligence and diplomatic communication to defuse.
- Greeted visitors, determined their needs, and directed them to the appropriate personnel.
Education
Bachelor of Arts - Business Communication
University Canada West
Vancouver, BCHigh School Diploma -
Chukha Central School
BhutanSkills
- Strong interpersonal skills
- Tourism management
- Staff management
- Staff training and development
- Time management
- Team leadership
- Conflict resolution
- Customer service
- Communication skills
- Honesty and integrity
- Organizational skills
- Relationship building
Affiliations
- Worked at Shipyard Christmas Market as a Maintenance team, Beer and Wine Server
- Worked at Fairway Signs Print shop as an assistant printer.
Certification
- Serving It Right Certification | Responsible Service BC 10/2024
Languages
- English
- Hindi
- Nepali
Timeline
General labour
Shipyard Christmas Market
12.2025 - 01.2026
Printer Assistant
Fairway Signs
03.2025 - 11.2025
Tourist Guide,
Department of Tourism
02.2021 - Current
Assistant Hotel Manager,
Paro Eco Lodge
11.2018 - 02.2021
Office Assistant,
Ministry of Home Affairs
07.2013 - 06.2018
Bachelor of Arts - Business Communication
University Canada West
High School Diploma -
Chukha Central School