Thi Nhu Y Bui

• Updated facility schedule and related patient's records.
• Boosted social interaction among residents through the organization of group events.
• Helped the residents participate in activities with basic and advanced mobility support.
• Scheduled movies, entertainment, events.

Hostess

• Contributed to store success by maintaining high standards of cleanliness throughout the facility.
• Assisted fellow servers during peak hours, ensuring smooth operations.
• Greeted new customers, discussed specials, and took drink orders.

Cashier

• Responsible for keeping checks and manage order transactions.
• Assisted customers with returns, refunds and resolving transaction issues.
• Adapted quickly to new technologies implemented at POS systems, ensuring seamless transition periods for both staff and customers.

Order Packer

• Ensured timely shipment of customer orders by consistently meeting deadlines for pick-up or delivery services.
• Trained new employees on proper packing and labeling techniques
• Followed packing guidelines and improved order accuracy

• Managed check-in processes.
• Scheduled appointments using eClinicalWorks systems, optimizing patient flow and office efficiency.
• Verified patient demographics, insurance eligibility to ensure accurate information and billing processes.
• Answered medical records requests.
• Handled a high volume of incoming calls and addressed inquiries.
• Assisted providers in translating laboratory results for Vietnamese patients.

Assistant Referral Coordinator

• Assisted in processing referral requests from healthcare providers and patients.
• Offered timely updates regarding referral status.
• Monitored reports from specialist and followed up with primary physicians.