Summary
Overview
Work History
Education
Skills
Languages
Accomplishments
Timeline
Generic
Thinh Pham

Thinh Pham

MONTREAL,QC

Summary

Experienced Supervisor leads team members to complete jobs on-time. Assigns tasks, trains employees, and implements company procedures. Excellent communication and listening skills. Provides leadership and vision, driving teams to meet goals.


Professional culinary expert prepared for leadership in kitchen operations. Possesses strong skills in menu planning, food preparation, and kitchen safety. Known for effective team collaboration, adaptability, and achieving high-quality results. Reliable and flexible, ensuring smooth kitchen operations in fast-paced environment.

Overview

15
15
years of professional experience

Work History

Supervisor

Carrefour Providence
02.2022 - 11.2024
  • Conducted regular performance evaluations to identify areas of improvement and provide constructive feedback for employee growth.
  • Managed budget constraints effectively to maximize profits without sacrificing quality or customer satisfaction.
  • Boosted employee morale by fostering a positive work environment that encouraged teamwork and open communication amongst staff members.
  • Reduced food waste with proper portion control and careful inventory management.
  • Hired and trained both permanent and temporary staff members.
  • Worked with chefs to plan menus according to client needs and budgets.
  • Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
  • Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.

Line Cook Supervisor

Newrest
07.2019 - 01.2022
  • Coordinated seamless shift transitions by maintaining thorough handover notes and clear communication channels among team members.
  • Streamlined communication between front-of-house and back-of-house staff, reducing order errors and enhancing guest satisfaction.
  • Overhauled kitchen organization system, increasing workspace functionality and expediting meal preparation times.
  • Mentored junior cooks for improved cooking techniques, resulting in higher quality dishes and increased customer satisfaction.

Owner

Restaurent Huong Thinh Inc
03.2013 - 10.2018
  • Managed day-to-day business operations.
  • Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
  • Oversaw daily operations, ensuring all tasks were completed accurately and efficiently by team members.
  • Increased customer satisfaction by implementing efficient business processes and providing exceptional service.
  • Managed financial aspects of the business, including budgeting, financial reporting, and tax preparation.
  • Consulted with customers to assess needs and propose optimal solutions.

Line Cook

Tarvern Gaspar
05.2010 - 02.2013
  • Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction, and repeat business.
  • Collaborated with team members to maintain a clean and safe working environment, adhering to health and safety guidelines.
  • Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
  • Adapted quickly to new recipes and techniques, demonstrating versatility and eagerness to learn from colleagues.

Education

DEC - Culinary Arts

College Lasalle
Montreal, QC
07-2010

Skills

  • Training and mentoring
  • Processes and procedures
  • Schedule development
  • Priority management
  • [Software] experience
  • Multitasking Abilities
  • Food handling
  • Strong attention to safe food handling procedures
  • Cooking techniques
  • Hospitality and service industry background
  • Kitchen equipment operation and maintenance
  • Contamination prevention
  • Food plating and presentation
  • Strategic Planning
  • Professionalism
  • Project Management
  • Problem-solving abilities
  • Food safety and sanitation

Languages

French
Native or Bilingual
English
Native or Bilingual
Vietnamese
Native or Bilingual

Accomplishments

  • Used Microsoft Excel to develop inventory tracking spreadsheets.
  • Promoted to sous chef in only 12 months.
  • Resolved product issue through consumer testing.
  • Increased productivity by revamping workflow and restructuring line.

Timeline

Supervisor

Carrefour Providence
02.2022 - 11.2024

Line Cook Supervisor

Newrest
07.2019 - 01.2022

Owner

Restaurent Huong Thinh Inc
03.2013 - 10.2018

Line Cook

Tarvern Gaspar
05.2010 - 02.2013

DEC - Culinary Arts

College Lasalle

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Thinh Pham