Thi Ngoc Thao (Celine) Pham

Nail Technician

Beauty Nails & Wax

10.2023 - 07.2024

Established strong client relationships through exceptional customer service and communication skills.
Developed and maintained strong relationships with customers to increase loyalty, trust and satisfaction.
Sterilized and sanitized beauty tools and equipment to maintain hygiene and safety protocols.
Ensured a clean and sanitary workspace, adhering to industry hygiene standards and practices.
Offered advice and recommended products to improve and maintain nails.
Communicated effectively with management concerning important customer issues.
Used acrylics, gels and glitters to create custom nail art designs for clients.
Educated clients on proper nail care maintenance, helping them extend the life of their treatments between appointments.
Collaborated with other salon staff members to create a positive work environment and seamless customer experiences.
Oversaw schedule to manage appointments of new and existing clients.
Provided soothing hand massages during manicure sessions to enhance overall relaxation for clients during their visit.
Responded to customer requests and concerns about gel application and nail art designs.
Prepared nail beds and cuticles, shaped nails and applied polish.
Applied manicures and pedicures following color and style preference of client to enhance aesthetics and groom nails.
Stayed abreast of latest trends in nail design and care, integrating new techniques into services offered.
Provided training to new nail technicians, ensuring consistent quality of service across team.
Maintained clean and sanitized workstation, ensuring safe environment for clients.
Provided high-quality manicure and pedicure services to maintain client loyalty.
Educated clients on benefits of regular nail care, fostering loyalty and repeat business.
Cleaned and sanitized tools and equipment before each client.
Designed creative nail art designs and patterns.