Thiley Jangba
Summerside,Canada
Summary
Dedicated Personal Support Worker with experience at Bloom Care Solutions, excelling in resident-centered care and compassionate communication. Proven ability to enhance client independence and safety while meticulously documenting care. Skilled in mobility assistance and fostering teamwork, ensuring a supportive environment for both clients and colleagues.
Overview
1
1
Certification
2
2
years of professional experience
Work History
Personal Support Worker (PSW)
Bloom Care Solutions
Toronto, Canada
02.2025 - 04.2026
- Provided compassionate, respectful support with bathing, dressing, toileting, grooming, and personal hygiene.
- Helped clients with mobility and daily routines while supporting independence, dignity, comfort, and safety.
- Assisted with meal service and monitored nutrition and hydration needs as needed.
- Noticed changes in physical and emotional condition and reported concerns to appropriate care team.
- Completed accurate daily records and protected client confidentiality and professionalism.
- Worked with healthcare and support staff to deliver consistent resident-focused care.
- Followed workplace policies, infection-prevention practices, and safety procedures during care.
- Personal care and senior support.
Customer Service / Team Member
Allan's Pastry Shop
Scarborough, ON
07.2024 - 11.2025
- Built communication, teamwork, time-management, and customer-service skills in fast-paced work settings.
- Supported reliable, professional, and flexible service while staying effective under pressure.
- Helped stock display cases with fresh baked goods and kept presentation neat and appealing.
- Cleaned service counters, trays, and dining areas according to bakery hygiene standards.
- Welcomed customers at Allan's Pastry Shop bakery counter with friendly, attentive service.
Education
Diploma in Computer Programming - Niagara College Toronto / Toronto School of Management -
Skills
- Personal care and daily living activities
- Bathing, dressing, and grooming
- Mobility assistance
- Nutrition and hydration support
- Resident-centered care
- Safety and infection control awareness
- Daily documentation and charting
- Team collaboration
- Compassionate communication
Certification
• First Aid / CPR Level C
• WHMIS Training
• Smart Serve
• WHMIS Training
• Smart Serve
Additional Qualities
- Compassionate and resident-focused
- Dependable and hardworking
- Willing to learn and participate in ongoing training
- Comfortable working as part of a multidisciplinary team
- Strong attention to detail and discretion
Timeline
Personal Support Worker (PSW)
Bloom Care Solutions
02.2025 - 04.2026
Customer Service / Team Member
Allan's Pastry Shop
07.2024 - 11.2025