Summary
Overview
Work History
Education
Skills
LEADERSHIP EXPERIENCE
Timeline
Generic

THILAN THANTHIRIMALAGE

Goose Bay,NL

Summary

Highly motivated and results-oriented Assistant Supervisor with a proven track record in program coordination and team leadership. Expert in operational efficiency, client relations, and administrative oversight. Seeking to leverage comprehensive experience in social services to excel as a Home Supervisor and contribute to SIM's mission.

Overview

4
4
years of professional experience

Work History

Assistant Supervisor, Home Supervisor Assistant

Shushepeshipan Ishiptentamun Mitsuap (SIM Inc.)
06.2025 - Current
  • Supervised, guided, and supported Child and Youth Care Workers (CCYWs), ensuring adherence to program standards and fostering a collaborative environment.
  • Led and coordinated daily programming, including recreational activities and cultural integration, enhancing client engagement and well-being.
  • Managed critical administrative duties, including comprehensive record keeping, report generation, scheduling, and financial approval processes.
  • Oversaw medical documentation for youth clients, ensuring accuracy and compliance with healthcare protocols.
  • Provided essential after-hours and weekend on-call support, demonstrating commitment to continuous service delivery and crisis management.
  • Collaborated effectively with SIM managers and staff to align team efforts with organizational objectives and achieve program goals.
  • Mentored and trained new team members on operational procedures and best practices, contributing to team development.

Flight Service Coordinator / Ramp Station Technician

Goose Bay Airport (Aviation FBO)
04.2022 - 05.2025
  • Coordinated and managed flight operations, including departures and arrivals, ensuring seamless ground handling procedures and on-time performance.
  • Handled customer inquiries, providing excellent service to enhance overall customer experience and satisfaction.
  • Operated and maintained functional ramp to ensure operational compliance and improve efficiency.

Rental Management Trainee

Ryder System
11.2021 - 04.2022
  • Managed rental agreements and reservations, including fleet coordination and maintenance scheduling.
  • Addressed and resolved customer service inquiries, ensuring positive client experiences.

Education

Diploma - Business Management

Toronto School of Management
Toronto
10.2021

Certification - Human Resource Management

Human Resource Management Institute
Colombo
12.2020

Diploma - Information Technology

NIPTMO Systems
Colombo
01.2019

Skills

  • Strong knowledge of business management practices and principles
  • Ability to lead, motivate, and manage a team effectively
  • Excellent communication, negotiation, and interpersonal skills
  • Proficient in MS Office, Google Suite, specific industry software, and other computer software

LEADERSHIP EXPERIENCE

  • Co-Founder & Vice Chairman
  • SEDS Sri Lanka | September, 2018 - December, 2021
  • Developed key operational initiatives to drive and execute organizational goals and objectives.
  • Led recruitment and development of strategic partnerships, enhancing organizational reach and capabilities.
  • Managed, supervised, and motivated several associates to achieve optimal productivity.

Timeline

Assistant Supervisor, Home Supervisor Assistant

Shushepeshipan Ishiptentamun Mitsuap (SIM Inc.)
06.2025 - Current

Flight Service Coordinator / Ramp Station Technician

Goose Bay Airport (Aviation FBO)
04.2022 - 05.2025

Rental Management Trainee

Ryder System
11.2021 - 04.2022

Diploma - Business Management

Toronto School of Management

Certification - Human Resource Management

Human Resource Management Institute

Diploma - Information Technology

NIPTMO Systems

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THILAN THANTHIRIMALAGE