Summary
Overview
Work History
Education
Skills
References
Timeline
Generic
Thi Huyen Tran Le (Casey)

Thi Huyen Tran Le (Casey)

45 Graystone Ave, Kitchener

Summary

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

6
6
years of professional experience

Work History

Packaging Operator

Hearthside Foods Solutions (Colonial Cookies)
10.2020 - Current
  • Supported new employees with proper training.
  • Labeled, recorded, and inspected packaging to prepare for shipment or storage.
  • Troubleshot machine alarms and jams, repairing machines and thoroughly documenting results.
  • Verified correct items, lot numbers and product shipments to meet customer expectations and standards of quality.
  • Maintained clean, tidy and safe working environment in packing area.
  • Experienced on start up a new production line.

Bakery Cashier

Bankstown Fresh Hot
08.2018 - 12.2019
  • Bagged and wrapped goods sold to customers safely and carefully to prevent damage
  • Maximized customer satisfaction by assisting customers with completing purchases and locating items
  • Cash handling
  • General cleaning
  • Working with each other.

Room Attendant

Shangri-La Hotel
02.2018 - 08.2018
  • Cleaned guest rooms, suites, and corridors to Shangri-La standard and replenished supplies and amenities as necessary
  • Recognized priorities in room status
  • Was familiar with recycling and energy-saving procedures
  • Reported damaged or missing items in rooms to Supervisor or Housekeeping
  • Reported maintenance problems to the Housekeeping Office
  • Advised Floor Supervisor of any valuable lost property
  • Reported any guest complaints, incidents, suspicious persons, or room doors found open to the Housekeeping Office immediately
  • Performed other duties as requested by the Floor Supervisor, Service Manager - Housekeeping, Assistant Executive Housekeeper, or Director of Housekeeping.

Housekeeping Attendant

Novotel Darling Harbour
10.2017 - 02.2018
  • One day of training as a Room Attendant, Houseman, and Public Area Attendant
  • Cleaned guest rooms and bathrooms to standards
  • Restocked guest linen and amenities
  • Reported maintenance issues to Housekeeping Manager and maintenance team
  • Stored and used cleaning chemicals
  • Restocked pantries with linen
  • Responded to guest requests in a timely manner
  • Prepared dirty linen for laundering
  • Cleaned public areas such as lobby, staff canteen, corridors, mirrors, toilets, gym, and swimming pool.

Education

International Hotel Management

Le Cordon Bleu Culinary Arts Institute Sydney
Sydney, Australia

ELS English College
Sydney, Australia

Skills

  • Documentation and Reporting
  • Computer Skills
  • Staff Training

References

Available Upon Request

Timeline

Packaging Operator

Hearthside Foods Solutions (Colonial Cookies)
10.2020 - Current

Bakery Cashier

Bankstown Fresh Hot
08.2018 - 12.2019

Room Attendant

Shangri-La Hotel
02.2018 - 08.2018

Housekeeping Attendant

Novotel Darling Harbour
10.2017 - 02.2018

International Hotel Management

Le Cordon Bleu Culinary Arts Institute Sydney

ELS English College
Thi Huyen Tran Le (Casey)