Thierry N'kombe
Mississauga,Canada
Summary
Safely operate school bus on time and in a proper manner including during adverse road and weather conditions on a predesignated route and schedule, work a variety of shifts including nights, weekends, holidays and split shifts.
Overview
34
34
years of professional experience
Work History
School Bus Driver
First Student
05.2025 - Current
- Transport students safely and maintain vehicle readiness through pre-trip inspections.
- Maintain and adhere to designated operational routes & schedules and abide by Highway Traffic Act, Health & Safety Act, Manual of Operations, all other applicable legislation, City policies and procedures.
Customer Service Representative
Ontario Public Service
01.2023 - 12.2024
- To provide comprehensive Information and transactional services in English and French in a retail office regarding a broad range of programs, products, services, legislation, policies and procedures of various levels of government to a diverse base of customers, including the public and business community.
- To provide in-person, front counter customer service responding to inquiries; to provide advice and information; to resolve customer issues in a high-volume environment.
- General knowledge of government services and programs at the municipal, provincial, and federal level
Senior Immigration Officer
CIC_Etobicoke
04.2008 - 12.2019
- Experience administrating and interpreting the Immigration and Refugee Protection Act and its Regulations for the purposes of rendering case decisions
- Experience eliciting information through an interview process in order to establish eligibility for benefits, program or services.
Immigration Officer
CIC-Etobicoke
11.2005 - 04.2008
Immigration Officer
CIC-Etobicoke
05.2005 - 11.2005
Service Delivery Agent
Case Processing Center Mississauga
10.2003 - 05.2005
Call Center Agent
Citizenship and Immigration Canada
10.2001 - 10.2003
- Examined clients' circumstances, determined status and service options, set their expectations and communicated program requirements and their responsibilities.
- Identified clients' needs, provided guidance and explanation of departmental processes, services and legislation.
- Provided information on Citizenship and Immigration legislation, policies, programs and procedures in such a manner that is understandable to the general public.
Interpreter
Immigration and Refugee Board
12.1992 - 10.2001
Education
Bachelor of Arts -
York University
Biblical studies
Ecole de Bérée
Skills
- Dependable and reliable
- Effective communication skills
- Safety-focused
- Safe driving practices
Languages
French
Native or Bilingual
Timeline
School Bus Driver
First Student
05.2025 - Current
Customer Service Representative
Ontario Public Service
01.2023 - 12.2024
Senior Immigration Officer
CIC_Etobicoke
04.2008 - 12.2019
Immigration Officer
CIC-Etobicoke
11.2005 - 04.2008
Immigration Officer
CIC-Etobicoke
05.2005 - 11.2005
Service Delivery Agent
Case Processing Center Mississauga
10.2003 - 05.2005
Call Center Agent
Citizenship and Immigration Canada
10.2001 - 10.2003
Interpreter
Immigration and Refugee Board
12.1992 - 10.2001
Biblical studies
Ecole de Bérée
Bachelor of Arts -
York University