A dependable server with close to three years of experience delivering efficient and high-quality service to patrons within a restaurant setting. Proficient in accurately taking orders and swiftly memorizing menus. Possesses strong communication skills and thrives as a team player, actively engaging in effective collaboration with peers and showing a keen enthusiasm for learning.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Server, Barista, Cashier
Lac Vien Vietnamese Restaurant
141 Cartwright Ave, Toronto, ON M6A 1V4
06.2021 - 02.2024
SERVER
Served food and beverages promptly with focused attention to customer needs.
Worked with POS system to place orders, manage bills, and handle complimentary items.
Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
Cultivated warm relationships with regular customers.
Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
Mentored new hires through the training process, ensuring they became productive team members quickly and efficiently.
Worked flexible schedule and extra shifts to meet business needs.
BARISTA
Maintained a clean and organized workspace for optimal productivity and safety.
Listened carefully to customer requests and created personalized, delicious beverages, which improved sales.
Able to quickly commit drink recipes to memory
CASHIER
Welcomed customers and helped determine their needs.
Operated cash register for cash, check, and credit card transactions with accuracy levels.
Education
Diploma - Hospitality Management
Humber Institute of Technology And Advanced Learning
Toronto, ON
04.2023
Skills
Strong Work Ethic
Exceptional customer service
Menu Memorization
Safe Food Handling
Cleanliness standards
Food Running
Warm and Friendly
POS Systems
Languages
English
Professional Working
Vietnamese
Native or Bilingual
Certification
· Ontario Smart Serve
· OTEC – Service Excellence
Timeline
Server, Barista, Cashier
Lac Vien Vietnamese Restaurant
06.2021 - 02.2024
Diploma - Hospitality Management
Humber Institute of Technology And Advanced Learning