Summary
Overview
Work History
Education
Skills
Software
Certification
Timeline
Thiago Pontelli Molina

Thiago Pontelli Molina

Procurement Associate

Summary

Enthusiastic Procurement Associate eager to contribute to team success through hard work, attention to detail and excellent organizational skills. Clear understanding of managing the company's supply inventory, compiling and analyzing procurement requests, developing purchase plans, handling purchase procedures, maintaining records of all transactions. Motivated to learn, grow and excel in the IT department.

Overview

8
8
years of professional experience
6
6
years of post-secondary education
1
1
Certification
2
2
Languages

Work History

Procurement Associate

Marsh & McLennan via Randstad
Toronto, Ontario
11.2021 - Current
  • Processed all requisitions, ensuring all necessary approvals are in place through Oracle iProcurement
  • Maintained ongoing communication with suppliers to promote workflow and respond to inquiries.
  • Carefully read and interpreted requisition orders to understand specialized terms and requirements.
  • Input data into system and recorded order updates with 100% accuracy.
  • Prepared, analyzed and evaluated requests for bid documents in collaboration with buyers & requesters.


Content Moderator

Twitter, Inc via Concentrix
Mississauga, ON
08.2020 - 11.2021
  • Collaborated with business-unit leaders to identify and prioritize problems and implementation of new policies.
  • Managed content distribution to online channels and social media platforms.
  • Conducted regular content audits to identify gaps and redundancies of content.
  • Provided market-specific knowledge and insights to spot and scope scalable solutions to improve the support of users in Latin America.
  • Reviewed social media posts on the platform to ensure that they were not in violation of any current policies.

Customer Service and Operations Analyst

Ardagh Group
Sao Paulo, Sao Paulo
08.2014 - 05.2019
  • Evaluated account and service histories to identify trends, using data to mitigate future issues.
  • Communicated with vendors regarding backorder availability, future inventory and special orders.
  • Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
  • Developed After-Sales metrics derived from raw company data to track improvements in organizational efficiency leading to a saving of R$ 5.5 million in one year.
  • Increased new customers portfolio by 3% by recommending improvements in production line efficiency considering the customer's profile, demand and need.
  • Troubleshooted delivery issues, input appropriate notice of complaints, and forward any other customer-related problems to the appropriate people for resolution.
  • Prepared Forecasts and Budgets following Customer Service and Operations requirements.
  • Assisted with physical inventory audits, reconciliations, and to minimize slow-moving ensuring cleanout of obsolete materials.

Administrative Assistant

Tanker Seguranca Patrimonial LTDA
Sao Paulo, SP
08.2012 - 02.2014
  • Executed record filing system to improve document organization and management.
  • Scheduled conference rooms, prepared agendas and maintained calendars to prepare for meetings and events.
  • Generated reports and typed letters in Word and prepared PowerPoint presentations.
  • Conducted onboarding to help new hires adjust to administrative and performance aspects of jobs.
  • Leveraged accounting software to manage expenses and keep track of finances.
  • General administrative support in tasks such as expense reports, customer service quality reports, employee retention database, and inventory management

Education

Postgraduate - Public Relations - Corporate Communications

Universidade Anhembi Morumbi, Sao Paulo, Brazil
03.2017 - 06.2019

Bachelor of Arts - Advertising

Universidade Nove De Julho, Sao Paulo, Brazil
02.2012 - 12.2015

Skills

    Purchase order creation

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Software

SAP

Oracle iProcurement

Excel

Amazon Web Services (AWS)

Power Point

Microsoft Office

Certification

AWS Certified Cloud Practitioner - Amazon Web Services Training and Certification

Timeline

AWS Certified Cloud Practitioner - Amazon Web Services Training and Certification

07-2022
Procurement Associate - Marsh & McLennan via Randstad
11.2021 - Current
Content Moderator - Twitter, Inc via Concentrix
08.2020 - 11.2021
Universidade Anhembi Morumbi - Postgraduate , Public Relations - Corporate Communications
03.2017 - 06.2019
Customer Service and Operations Analyst - Ardagh Group
08.2014 - 05.2019
Administrative Assistant - Tanker Seguranca Patrimonial LTDA
08.2012 - 02.2014
Universidade Nove De Julho - Bachelor of Arts, Advertising
02.2012 - 12.2015

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Thiago Pontelli MolinaProcurement Associate