Thi Nguyen
Guelph
Summary
Detail-oriented professional with exceptional communication and project management skills. Proven ability to handle multiple tasks effectively and efficiently in fast-paced environments. Committed to delivering results and fostering lasting relationships through integrity, trust and passion.
Overview
9
9
years of professional experience
Work History
Sales Representative
Real Broker Ontario Ltd.
12.2024 - 05.2025
- Helped clients buy/sell property by delivering thorough market analysis, exceptional communication and integrity.
- Responsible for all administrative duties which included preparing sales agreements, amendments, waivers and broker loading.
- Collaborated with team members to develop strategies for improving client acquisition.
- Managed follow-up communications to ensure client satisfaction and foster relationships.
- Utilized CRM software to track interactions, manage leads, and streamline sales processes.
Sales Representative
Century 21 Atria Realty Inc., Brokerage
04.2017 - 12.2024
- Generated a business that was based on 90% of referrals by building lasting relationships with clients through sincerity, patience and communication.
- Streamlined transaction processes, ensuring timely completion of paperwork and smooth closings.
- Collaborated with mortgage lenders, inspectors, and attorneys to facilitate a seamless home buying experience for clients.
- Negotiated sales agreements ensuring favourable terms for clients and maintaining strong relationships.
- Developed comprehensive marketing plans utilizing social media and online platforms to increase property visibility.
- Wrote listing descriptions that professionally highlighted property features to increase sales probability.
- Awarded for "September 2023 Top 21", "November 2020 Top 5", "2019 Masters Silver" and "2018 Outstanding Achievement of Excellence".
Sales Representative
Stomp Realty Inc., Brokerage
08.2016 - 04.2017
- Engaged clients through personalized communication to understand needs and promote services.
- Adapted quickly to industry trends, enhancing product knowledge for better customer service.
- Maintained up-to-date knowledge of industry trends for informed decision-making during client interactions.
- Participated in trade shows and conferences to network and generate leads.
- Exceeded sales targets through effective planning and goal setting.
Project Administrator
MarketVision Real Estate Corporation
01.2016 - 06.2016
- Perform daily reception duties: greeting walk-ins, filing and photo copying, answer and direct all incoming calls, log nd distribute messages, including mail and courier packages.
- Responsible for being primary contact for all prospect, agent and client inquiries.
- Manage office calendar by scheduling client, visitor and broker appointments.
- Place monthly office supply order list for sales office and track all invoicing.
- Maintain and update master database, while ensuring data input accuracy.
- Type all real estate documents including, purchase agreements, amendments and rescission letters.
Education
License - Real Estate
OREA College
Toronto, ON06-2016
Post Grad Certificate - Retail Buying
George Brown College
Toronto, ON06-2011
Diploma - Fashion Merchandising
Humber College
Toronto, ON06-2010
Skills
- Excellent oral and written communication
- CRM and database proficiency
- Microsoft Office
- Customer relations
- Strong organization
- Analytical
Languages
English
Vietnamese
Timeline
Sales Representative
Real Broker Ontario Ltd.
12.2024 - 05.2025
Sales Representative
Century 21 Atria Realty Inc., Brokerage
04.2017 - 12.2024
Sales Representative
Stomp Realty Inc., Brokerage
08.2016 - 04.2017
Project Administrator
MarketVision Real Estate Corporation
01.2016 - 06.2016
License - Real Estate
OREA College
Post Grad Certificate - Retail Buying
George Brown College
Diploma - Fashion Merchandising
Humber College
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