Summary
Overview
Work History
Education
Skills
Community Service
Preferred Name
Certification
Timeline
Generic

Thi Hong Anh Dinh

Calgary,Alberta

Summary

Results-driven Supply Chain Management student with expertise in procurement, inventory control, and logistics operations. Strong analytical skills in data analysis, ERP systems, and supply chain optimization. Proven ability to manage inventory, streamline processes, and enhance operational efficiency. Seeking an entry-level role in supply chain, procurement, or logistics to apply business acumen and problem-solving skills.

Overview

3
3
years of professional experience
4
4
Certifications
2
2
Language

Work History

Part-time Sales Associate

Urban Planet
11.2024 - Current
  • Welcome customers to the store and answer their queries
  • Follow and achieve sales goals on a monthly, quarterly and yearly basis
  • Maintain in-stock and presentable condition assigned areas
  • Remain knowledgeable on products offered and discuss available options
  • Process POS (point of sale) purchases and handle returns of merchandise
  • Team up with co-workers to ensure proper customer service
  • Comply with inventory control procedures

Full-time Sales Executive

Huu Tam Mechanical Electrical Refrigeration
02.2020 - 10.2023
  • Purchased and sold Automotive Air Conditioning Parts and Equipment
  • Organized and arranged goods in the warehouse following FIFO (First In, First Out) procedures to ensure optimal inventory turnover
  • Conducted regular inventory checks to ensure accuracy and consistency in stock levels
  • Collaborated with suppliers and logistics teams to ensure the timely delivery of goods
  • Analyzed sales data and prepared reports to inform management of trends and performance
  • Executed plans for the timely receipt of goods using ERP software

Founder & Manager

Ca Na Quan Coffee Shop
05.2020 - 11.2022
  • Founded and developed a milk tea shop from scratch, managing all aspects of business planning, setup, and operations
  • Led and motivated a small team, fostering a positive work environment and promoting high standards of customer service
  • Supervised day-to-day operations, including inventory management, staff hiring and training, and supplier relationships
  • Managed the financial health of the business, including budgeting, cost control, pricing strategies, and cash flow
  • Focused on delivering exceptional customer service, resolving complaints, and maintaining high satisfaction levels

Part-time Teacher

Happy Education Center
03.2019 - 05.2022
  • Developed and implemented lesson plans tailored to the needs and abilities of students aged 5-15, enhancing their English language skills
  • Applied a variety of teaching methods, including games, songs, and hands-on activities, to encourage a fun and effective learning environment
  • Collaborated with colleagues to plan and organize school events, such as competitions and cultural festivals

Education

Diploma of Business Administration - Intended Specialization in Supply Chain Management

Southern Alberta Institutes of Technology (SAIT)
Calgary, Alberta

Bachelor of Applied Linguistics - English Language Teaching (ESL)

Hoa Sen University
01.2015 - 07.2020

Certificate of Bridges in Education - undefined

Artevelde University of Applied Sciences
01.2019 - 07.2019

Skills

- Supply Chain & Procurement: Supplier negotiation, purchase order processing, contract management- Inventory & Logistics: Demand planning, inventory optimization, FIFO/LIFO, warehouse operations- ERP & Data Analytics: SAP, MISA, Microsoft Excel (Pivot Tables, VLOOKUP, Data Visualization)- Process Improvement: Lean Six Sigma methodologies, quality control, KPI tracking- Soft Skills: Communication, teamwork, time management, problem-solving

Community Service

Sesame School, Ho Chi Minh City, Vietnam, Voluntary Teacher, 10/17, 11/18, Collaborated with a group of 5 teacher-to-be students to provide educational support and instruction to disadvantaged children, helping them improve their literacy and numeracy skills., Fostered a safe learning environment, building trusting relationships with the children., Encouraged the children’s personal and academic growth., Organized various games and activities with a team of 5 to encourage socialization and engagement to improve the overall wellbeing and mood of kids.

Preferred Name

Anh

Certification

Bridges in Education

Timeline

Part-time Sales Associate

Urban Planet
11.2024 - Current

GLSS Green Belt

09-2024

GLSS Yellow Belt

07-2024

Founder & Manager

Ca Na Quan Coffee Shop
05.2020 - 11.2022

Full-time Sales Executive

Huu Tam Mechanical Electrical Refrigeration
02.2020 - 10.2023

Bridges in Education

07-2019

Part-time Teacher

Happy Education Center
03.2019 - 05.2022

Certificate of Bridges in Education - undefined

Artevelde University of Applied Sciences
01.2019 - 07.2019

Bachelor of Applied Linguistics - English Language Teaching (ESL)

Hoa Sen University
01.2015 - 07.2020

Diploma of Business Administration - Intended Specialization in Supply Chain Management

Southern Alberta Institutes of Technology (SAIT)
Thi Hong Anh Dinh