Summary
Overview
Work History
Education
Skills
PERSONALITY
Languages
Affiliations
Timeline
AdministrativeAssistant
The Tuan Vo

The Tuan Vo

Leduc,AB

Summary

With 18 years of experience working in various positions from staff to middle and senior management, I have worked with departments such as: Sales, Marketing, Customer Service, Research and Development, Manufacturing, etc. I have relevant experience in many industries such as banking, electronics, kitchen appliances, FMCG, F&B and others. From there, I have a good understanding of customer needs in the above fields. In addition, I have experience and strength in building a company from scratch, setting up workflows, building teams of specialized departments and connecting individuals to become effective teams.

Overview

18
18
years of professional experience

Work History

DEPUTY GENERAL DIRECTOR

HANET Technology JSC
Leading Technology A.I Camera Manufacturer, Vietnam
03.2022 - 11.2023
  • Managing and operating sales, marketing, and customer service activities nationwide.
  • Setting the company's business strategy and goals, allocating each target to the sales area, and each salesperson.
  • Develop distribution policies, selling price policies, discount levels, sales programs, promotional activities, etc
  • Develop strategies and implement marketing activities to increase awareness of the company's brand, communicate product values, and create unique product messages.
  • Participate in the process of building products, necessary features to meet customer needs.
  • Responsible for revenue, profit, budget, and general operating expenses. Balance cash flow to ensure the company's efficient and safe operation.

Achievement: Good brand awareness for the company and products through business activities with appropriate policies, good after-sales customer support activities, brand awards, publication communication, online marketing activities, sponsorship activities, etc.

VICE CEO

DUDOFF Vietnam JSC
Trading Company Of European Kitchen Appliances, Vietnam
06.2020 - 12.2021
  • Manage the sales department (distribution channels and showroom), marketing, and customer service.
  • Develop distribution policies, price policies, discount levels, sales programs, promotional activities, etc.
  • Building a distribution system with hundreds of kitchen stores, design consulting partners, furniture companies, and other partners nationwide.
  • Develop strategies and plans to carry out marketing activities to build company brand awareness and convey messages about product strengths and differences of products from Europe.
  • Develop warranty policies and open authorized warranty system in provinces.
  • Standardizing customer service processes, building a customer care call center and electronic warranty system, connecting and updating in time with the product inventory management system, and accessory warehouse, ensuring tight and correct management.
  • Responsible for revenue, profit, budget, and general operating expenses. Balance cash flow to ensure the company's efficient and safe operation.

Achievement: Built an effective distribution channel in many provinces and cities nationwide, bringing in good sales revenue and achieving business goals. Created a strong brand identity and brand recognition for the company as a trusted supplier of high-end kitchen equipment through advertising publications, online marketing activities, corporate events, and sponsorship of golf tournaments.

DEPUTY GENERAL DIRECTOR

HANET Electronics Vietnam
Leading Technology Karaoke Manufacturer, Vietnam
04.2013 - 12.2019
  • Manage sales, marketing, customer service, finance, and product manufacturing departments.
  • Develop distribution policies, selling price policies, discount levels, sales programs, promotional activities, etc.
  • Building a distribution system that includes distributors, dealers of karaoke equipment, sound equipment, and audio-visual equipment nationwide.
  • Develop strategies and plans to carry out marketing activities to build the company's and products' brand awareness.
  • Deploying a series of online and offline communication programs, new product launch events, brand activation at exhibitions, organizing and sponsoring singing contests, etc.
  • By doing market research, building product orientation, and participating in the process of creating new karaoke products with new and unique features that have never appeared yet, we can become a market leader in product technology.
  • Develop warranty policies and open authorized warranty system in provinces
  • Manage activities at the company's branches nationwide.
  • Responsible for revenue, profit, budget, and expenses to balance the company's activities.

Achievements: Developing the company from a small-scale to a bigger one with offices in 5 key cities, operating effectively. Build a wide distribution system and achieve a nearly 30% market share of products at karaoke centers nationwide.

DEPUTY MARKETING DIRECTOR

DONGA Joint Stock Commercial Bank
Prestigious And Famous Retail Bank, Vietnam
04.2010 - 03.2013
  • Manage the marketing department with functions of brand management, public relations, design, and event management, in charge of marketing activities in the bank.
  • Do an annual marketing plan according to the direction of the Board of Directors, and implement it to ensure the highest efficiency.
  • Collaborate with partners and suppliers to develop content and creative ideas for promotional activities, introduce new products and services, and create external and internal communications.
  • Support the system of 240 branches nationwide to carry out advertising activities, collect customer information, and implement promotions for the capital department.

Achievements: Successfully completed the tasks assigned to the marketing department on brand management for the bank and well supported marketing activities at 240 bank branches nationwide.

BRAND MANAGER (FOOD CATEGORY)

KINH DO Corporation (KDC)
Food & Beverage Retail Corporation, Vietnam
11.2005 - 04.2010
  • Support the marketing director of the confectionery industry with revenue of over 10 million USD per year to develop annual marketing plans and implement effective marketing activities within the approved budget.
  • Survey the market to come up with appropriate marketing plans.
  • Coordinate with internal departments (R&D, Finance, Sales, etc.) And external agencies (Market Research, Media, TVC Production House, Activation, etc.) to develop products and implement marketing activities.

Achievement: Completed assigned tasks in the marketing department, built good brand recognition for the company's confectionery brands, and achieved expected revenue targets over many years.

Education

Master of Marketing & Business Management -

Solvay Brussels School -
04-2010

Bachelor of Business Administration -

University Of Economics -
09-2005

Skills

  • Business and Brand Strategy
  • Sales and Marketing Leadership
  • Operations Management
  • Team Development
  • Project Coordination
  • Negotiation

PERSONALITY

Integrity – Realty – Discipline

Languages

English
Professional
Vietnamese
Native/ Bilingual

Affiliations

  • Playing Golf (Handicap 18)
  • Reading Books

Timeline

DEPUTY GENERAL DIRECTOR

HANET Technology JSC
03.2022 - 11.2023

VICE CEO

DUDOFF Vietnam JSC
06.2020 - 12.2021

DEPUTY GENERAL DIRECTOR

HANET Electronics Vietnam
04.2013 - 12.2019

DEPUTY MARKETING DIRECTOR

DONGA Joint Stock Commercial Bank
04.2010 - 03.2013

BRAND MANAGER (FOOD CATEGORY)

KINH DO Corporation (KDC)
11.2005 - 04.2010

Master of Marketing & Business Management -

Solvay Brussels School -

Bachelor of Business Administration -

University Of Economics -
The Tuan Vo