Summary
Overview
Work History
Education
Skills
LANGUAGE
Timeline
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Bhawana Tamang

Bhawana Tamang

Kathmandu

Summary

Experienced with managing front desk responsibilities, including guest relations and administrative tasks. Utilizes effective communication and problem-solving skills to ensure smooth operations. Strong understanding of organizational procedures and customer service excellence.

Overview

4
4
years of professional experience

Work History

Frontdesk officer/ Cashier

National Cardiac Centre
01.2023 - 01.2025
  • Answer and direct phone calls.
  • Register new patients and update existing records.
  • Assist patients with completing forms and ensure all documentation is accurate and up-to-date.
  • Coordinate with medical staff to manage appointment calendars.
  • Handle billing inquiries and provide information on payment options.
  • Maintain accurate financial records and prepare financial reports.
  • Coordinate with other departments to ensure smooth operations.
  • Maintain a positive and helpful attitude, ensuring patient satisfaction.

Front Desk Officer

Destinago Tours and Travels Pvt. Ltd
01.2021 - 01.2023
  • Strong communication skills for clear interactions with clients and colleagues.
  • Customer-focused attitude ensuring positive experiences for visitors.
  • Professional demeanor with a polished appearance.
  • Efficient multitasking abilities in handling various tasks.
  • Quick problem-solving skills for maintaining smooth operations.
  • Meticulous attention to detail in all tasks.
  • Proficiency in technology tools and systems.
  • Effective teamwork and collaboration.
  • Calm and composed under pressure.
  • Reliable and punctual in fulfilling responsibilities.

Education

Bachelor Of Business Administration -

Padmakanya Multiple Campus

HSEB +2 - Science

National School of Science (NIST)
Lainchor, Kathmandu
01.2017

SLC/SEE - undefined

Bhu. PU. Sainik Awasiya Madhyamik Vidhyalaya
01.2015

Skills

  • Communication
  • Customer Service
  • MultiTasking
  • Problem Solving
  • Technology Proficiency
  • Time Management
  • Team Work
  • Work coordination
  • Report writing
  • Emergency response

LANGUAGE

Nepali
English
Hindi

Timeline

Frontdesk officer/ Cashier

National Cardiac Centre
01.2023 - 01.2025

Front Desk Officer

Destinago Tours and Travels Pvt. Ltd
01.2021 - 01.2023

HSEB +2 - Science

National School of Science (NIST)

SLC/SEE - undefined

Bhu. PU. Sainik Awasiya Madhyamik Vidhyalaya

Bachelor Of Business Administration -

Padmakanya Multiple Campus

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Bhawana Tamang