Thereza Mbolanyi
Edmonton,AB
Summary
Reliable and honest professional skilled in maintaining clean and orderly interior and exterior building spaces. Careful in managing every cleaning task, including floors, bathrooms, trash removal and windows, with diligence.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Cleaner
Paula Antonia Medical Centre
02.2020 - 03.2024
- Cleaned and sanitized patient rooms, doctors’ room, treatment rooms, dispensary, store, and reception area.
- Disinfected the restrooms, laundry room, patients’ rooms and all designated areas to maintain proper hygiene
- Remade patient’s beds and did all the laundry
- Mopped and vacuumed all block floors and verandas
- Assisted in moving patients from the beds to restrooms, treatment rooms, and dining room and to their cars after treatment
- Cleaned and polished glass doors, mirrors and other surfaces to maintain professional appearance.
- Removed trash, debris and other waste materials from premises.
- Handled equipment, chemicals, and materials properly and with caution.
- Confirmed all cleaning tools and equipment were stored properly after use.
- Maintained a well-organized storage area for cleaning supplies to ensure easy access and efficient use of materials.
- Organized and used industrial cleaning products following strict safety procedures.
- Increased customer satisfaction by maintaining clean restrooms and public spaces in a timely manner.
- Provided exceptional customer service by addressing inquiries, concerns, or requests from clients in a timely and satisfactory manner.
- Demonstrated an outstanding commitment to safety protocols by consistently wearing protective gear during cleaning tasks that involved hazardous materials or situations.
- Contributed to a positive working environment by addressing and resolving maintenance issues promptly.
- Demonstrated flexibility by covering additional shifts when needed, ensuring no disruption in cleaning services.
- Improved overall cleanliness and hygiene by using eco-friendly cleaning products and techniques.
General Cleaner
St. Kizito Primary School
01.2018 - 12.2019
- Cleaned and sanitized up to 10 classrooms, 3 office spaces, 2 dormitories, veranda and kitchen as needed
- Disinfected washrooms and surrounding areas
- Collected waste and dumped it in the specified areas
- Remade over 25 beds and washed bundles of linen
- Restocked cleaning supplies while working with the procurement department.
- Upheld company standards for cleanliness and sanitation by consistently following prescribed protocols and procedures.
- Maintained a safe working environment by promptly addressing spills and potential hazards.
- Used time management and efficient cleaning methods to meet deadlines.
- Delivered efficient waste management by regularly emptying trash receptacles and recycling bins.
- Organized and used industrial cleaning products following strict safety procedures.
- Supported inventory management with timely replenishment of cleaning supplies when necessary, avoiding stock shortages.
- Removed trash, debris and other waste materials from premises.
- Cleaned and polished glass doors, mirrors and other surfaces to maintain professional appearance.
- Emptied waste paper and other trash from premises and moved to appropriate receptacles.
- Vacuumed and shampooed carpets, upholstery and other fabrics.
- Responded immediately to calls from personnel to clean up spills and wet floors.
- Maintained floor cleaning and waxing equipment.
- Cleaned walls and ceilings with special reach tools following regular schedule.
- Kept public pathways clear of safety hazards and spills with regular checks and attention.
- Supervised supplies in inventory and submitted reorder requests.
Education
High School -
Rubaga Girls’ Secondary School
Kampala, Uganda12.2010
Skills
- Strong interpersonal verbal and nonverbal communication skills and problem solving skills
- Restocking and organizational skills
- Computer skills
- Ability to work independently and as a team
- WHMIS knowledge
- Knowledge of cleaning products
- Efficient Cleaning Techniques
- Restroom Sanitation
- Dusting Techniques
- Health and Safety Regulations
- Laundry services
- Floor care expertise
- Hazardous Material Handling
- Productivity and Time Management
Certification
- WHMIS
- Infection Prevention And Control
- Alberta Food Safety Basics, 2024
- First Aid and CPR Training, 2024
- I Win (Employment Prep Program) participant at Edmonton’s Newcomer Centre, 2024
- Introduction to respiratory protective equipment, 2024
Volunteer Experience
- Sacred Heart of the First Peoples Catholic Church, Edmonton, AB, 2024, to date, Cleaning and sanitizing the donations rooms, office, work areas and kitchen, Sanitizing the door locks and handles, and work tops, Disinfecting the washrooms, Disposing off waste to the designated dump area, Give out food and clothing to the community, Restocking shelves as donations come in
- Habitat for Humanity, 8210 Yellowhead Trail, Edmonton, AB, 2024, to date, Maintaining a clean and tidy work environment, Restocking shelves with the different donations, Handling client inquiries and helping with merchandise, Receiving, pricing, and organizing donations
References
References available upon request
Timeline
Cleaner
Paula Antonia Medical Centre
02.2020 - 03.2024
General Cleaner
St. Kizito Primary School
01.2018 - 12.2019
High School -
Rubaga Girls’ Secondary School
- WHMIS
- Infection Prevention And Control
- Alberta Food Safety Basics, 2024
- First Aid and CPR Training, 2024
- I Win (Employment Prep Program) participant at Edmonton’s Newcomer Centre, 2024
- Introduction to respiratory protective equipment, 2024
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