Theresia Makumi
Toronto
Summary
Responsible Housekeeper bringing more than 5-years background performing heavy-duty cleaning duties such as washing walls, cleaning floors and removing trash. Comfortable working independently with little or no supervision. Recognized for creating pleasant, clean environment for staff and guests.
Overview
15
15
years of professional experience
Work History
Residential/Commercial Cleaner
Custom Maids Company
09.2024 - Current
- Clean, mop and vacuum floors as per specification by client
- Wash dishes and put them away
- Clean bathroom and dry surface
- Make bed and tidy up
- Empty garbage bins and replace the same
- Replenish toiletries and document the same
- Perform laundry, iron and fold linen and clothes
- Dust kitchen cabinets and arrange as per client specifications.
- Cleaned building floors by sweeping, mopping, and scrubbing floors.
- Disinfected restrooms, kitchens and other common areas to remove bacteria and maintain hygiene standards.
- Handled equipment, chemicals, and materials properly and with caution.
- Maintained clean, neat, and professional entrances.
Volunteer House Keeper
Delta Gaming Casino at St Clair West
01.2024 - 09.2024
- Wiping gaming booth, collecting garbage and arranging chairs.
Admin Assistant
African In Partnership Against Aids
09.2023 - 09.2024
- Welcome client, guide and direct them to departments in need
- Assist in the set up of meetings and taking of minutes in the boardroom
- Process standard form letters and correspondence as required
- Collect time sheets and maintain records of attendance and vacation
- Arrange transportation and accommodation for staff as required
- Replenish of toiletries and arrange of staff kitchen and tidy up
- Perform administrative duties, responsibilities and projects as assigned
- Wash and put away office dishes
- Replenish toiletries and requisition new ones
- Wipe down and clean front office furniture and boardroom
- Organize shelves and cupboards.
Environmental Assistant
Street Haven Shelters
06.2023 - 02.2024
- Follow cleaning schedule either daily, weekly or monthly
- Clean dishes and put away
- Cleaning assigned areas, furnishing and fixtures according to service procedures
- Replenish supplies and report supply need to supervisor
- Make client bed, tidy up their rooms and dust off
- Help with arranging of clothing bank and tidy up
- Mop living area floor and tidy up
- Clean inside microwave to standard
- Empty garbage and replace with new garbage bags.
Program Assistant (Volunteer)
Yong Street Mission
05.2023 - 07.2023
- Sorts clothing donations at Yonge Street Mission to prepare garments for ironing and washing
- Welcomes clients of the YSM food bank and distributes food products
- Assists seniors and visitors with mobility issues to attend programs within the center
- Arrange and dust off shelves and bins
- Clean donations according to specification
- Hang and fold clothes ready for resale at the thrift store.
Guest Services and Front Office
The Great Lake Naivasha Resort
04.2018 - 02.2023
- Greeting guests, ushering them to the hotel
- Retrieved data for check-ins and check-outs and complaints-lodged in resort, platform to trace the customer and to collect information related to the issues
- Served customers at the resort and consistently resolved expectations within 24 hours as per hotel guidelines
- Prepared daily progress report of work done and attendance
- Processing guest payments
- Perform administrative duties as requested by the supervisor.
House keeper /Room Attendant
The Great Lake Naivasha Resort
11.2009 - 03.2022
- Cleaning guest room to standard and specification
- Performed report writing
- Monitored toiletries, replenish the same and requisition if need be
- Mopping, vacuuming floors and area rugs and carpets
- Changing linen and placing it in the laundry room
- Making hotel beds.
Intern Community Project Team Lead
International Livestock Research Institute
05.2009 - 10.2009
- Facilitated workshops to groups of 30 within community agencies to teach Water Harvesting and Sanitation awareness, Water Conservation, Sensitization on Sanitation and Hygiene Education.
Education
Associate of Arts -
Computeck College
04.2025
Skills
- Deep cleaning abilities
- Strong Work Ethic
- Self-Motivation and Initiative
- Housekeeping skills
Languages
English
Full Professional
Timeline
Residential/Commercial Cleaner
Custom Maids Company
09.2024 - Current
Volunteer House Keeper
Delta Gaming Casino at St Clair West
01.2024 - 09.2024
Admin Assistant
African In Partnership Against Aids
09.2023 - 09.2024
Environmental Assistant
Street Haven Shelters
06.2023 - 02.2024
Program Assistant (Volunteer)
Yong Street Mission
05.2023 - 07.2023
Guest Services and Front Office
The Great Lake Naivasha Resort
04.2018 - 02.2023
House keeper /Room Attendant
The Great Lake Naivasha Resort
11.2009 - 03.2022
Intern Community Project Team Lead
International Livestock Research Institute
05.2009 - 10.2009
Associate of Arts -
Computeck College
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