Theresia Gomes
Montreal,Canada
Summary
Hard working worker, willing to take on any task to support team and help business succeed. Offers strong Skill and abilities. Dependable employee seeking opportunity to expand skills and contribute to company success. Considered hardworking, ethical and detail-oriented. Talented completing daily assignments and contributing to team success. Always willing to take on any task. Adapts quickly to new needs and policies.
Overview
11
11
years of professional experience
Work History
Warehouse Packer
ARM logitics
Los angels, California
01.2023 - 07.2023
- Supported shipping operations, assembling boxes and containers in advance for ease of use
- Minimized errors by verifying orders and labels prior to shipment
- Kept inventory accurate by performing counts on schedule
- Maintained organization and cleanliness of warehouse space
- Communicated effectively with coworkers to address any issues or concerns in warehouse environment.
Telemarketing Operator
Liq
Rio de Janeiro, Rio de janeiro
11.2020 - 07.2022
- Trained new telemarketing operators on company policies, procedures, and best practices.
- Increased customer satisfaction by addressing their needs and providing immediate solutions.
- Built strong client relationships, resulting in repeat business and long-term partnerships.
- Managed a high volume of calls daily while remaining focused and attentive to each individual interaction.
- Answered questions about company offerings with knowledgeable responses about products and services.
- Answered calls, took messages, and transferred calls to correct individuals.
Kitchen Assistant
Mama re's kitchen
Windhoek, Namibia
03.2016 - 11.2017
- Washed, peeled, and cut fruits and vegetables in advance to save time on food preparation.
- Utilized knife skills to expertly chop, slice, and dice ingredients as needed for recipes.
- Maintained clean, trash-free workspaces to maximize productivity and safety.
- Trained new kitchen assistants on standard operating procedures and best practices, leading to a more efficient team overall.
- Chopped vegetables, cut up fruit, and prepared sauces when kitchen staff was busy.
- Washed, peeled and cut various foods such as fruits and vegetables to prepare for cooking or serving.
Salesperson
Maki boutique
Windhoek, Namibia
11.2012 - 05.2014
- Exceeded sales objectives to capture new leads and customers.
- Engaged customers in social conversations to create pleasant and easy shopping experience.
- Exceeded monthly targets by diligently following up on leads and closing deals promptly.
- Informed customers of promotions to increase sales productivity and volume.
- Negotiated prices, terms of sales and service agreements.
- Trained new employees on customer service, money handling and organizing strategies.
Education
Certification on Baking -
Mix College
Rio de Janeiro, Rio de Janeiro12.2021
Diploma in Administration -
Ilsa College
Windhoek, Namibia12.2011
Skills
- Order Processing
- Product Inspection
- Shipment Preparation
- Package labeling
- Order Picking
- Computer literacy
- Product picking
- Sales Support
- Payment Processing
- Communication
- Product Packaging
- Teamwork
- Customer service
Languages
English
Full Professional
Portuguese
Full Professional
Timeline
Warehouse Packer
ARM logitics
01.2023 - 07.2023
Telemarketing Operator
Liq
11.2020 - 07.2022
Kitchen Assistant
Mama re's kitchen
03.2016 - 11.2017
Salesperson
Maki boutique
11.2012 - 05.2014
Certification on Baking -
Mix College
Diploma in Administration -
Ilsa College