Therese Rico
Torrance
Summary
Dynamic professional with a proven track record at YMCA, enhancing learning through age-appropriate activities and ensuring safety standards. Excelled in activity coordination and schedule management, boosting engagement. Skilled in computer applications and fostering positive relationships, adept at driving improvements and optimizing customer experiences across roles.
Overview
4
4
years of professional experience
Work History
Enrichment Leader
YMCA
04.2023 - Current
- Provided one-on-one help for students struggling with learning concepts.
- Made copies and prepared materials for lessons and special activities.
- Developed positive and productive relationships with kids, parents and staff.
- Supervised groups of up to 15 children under age 11 from arrival through departure at end of day.
- Researched, planned, and organized mentally stimulating activities for individuals between ages of 4 and 11.
Shift Leader
King's Hawaiian
10.2021 - 01.2023
- Completed cash and credit card transactions accurately using POS software.
- Evaluated customer needs and feedback to drive product and service improvements.
- Optimized customer experience by delivering superior services and effectively troubleshooting issues.
Cashier
Din Tai Fung
07.2021 - 10.2021
- Greeted customers entering store and responded promptly to customer needs.
- Addressed customer needs and made product recommendations to increase sales.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
Cashier
Nekter Juice Bar Inc.
09.2020 - 07.2021
- Greeted customers entering store and responded promptly to customer needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
- Stocked, tagged and displayed merchandise as required.
Education
No Degree - Theater Arts
California State University - Long Beach
Long Beach, CAAssociate of Arts - Theatre Arts
El Camino College
Torrance, CA12.2020
Skills
- Computer Skills
- Age-Appropriate Activities
- Safety standards implementation
- Activity Coordination
- Schedule Management
Timeline
Enrichment Leader
YMCA
04.2023 - Current
Shift Leader
King's Hawaiian
10.2021 - 01.2023
Cashier
Din Tai Fung
07.2021 - 10.2021
Cashier
Nekter Juice Bar Inc.
09.2020 - 07.2021
No Degree - Theater Arts
California State University - Long Beach
Associate of Arts - Theatre Arts
El Camino College
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