Dedicated server and bartender with a strong commitment to exceptional customer service. Proven ability to enhance guest experiences through effective problem-solving and cash handling skills.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Server/Bartender
Red Lion Bar and Grill
Port Perry, ON
09.2015 - Current
Delivered exceptional customer service, ensuring satisfaction and repeat business.
Collaborated with kitchen staff to streamline order delivery process.
Maintained knowledge of menu items, specials, and promotions to enhance guest experience.
Trained new servers on operational procedures and best practices for service excellence.
Managed multiple tables efficiently while prioritizing guest needs during peak hours.
Resolved customer complaints promptly, enhancing overall dining experience and loyalty.
Implemented suggestions to improve workflow efficiency within the serving team.