Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Theresa Osborne

Kelowna,BC

Summary

Proficient Budtender who delivers accurate information on strains, effects and uses to recreational customers.

Trusted key holder and money manager with 4+ years of experience.

Progressive attitude with mature, yet playful demeanor. Excellent interpersonal, communication and time management skills.

Overview

9
9
years of professional experience
1
1
Certification

Work History

Budtender

Value Buds
11.2021 - 05.2023
  • Managed high volume of cash with 100% accuracy rate.
  • Restocked supplies and arranged displays (loaded and unloaded stations.)
  • Accepted and unpacked deliveries.
  • Counted inventory (audits.)
  • Stocked accessories/merchandised.
  • Cleaning duties (sweep, mop, garbage, bathroom, office, polishing glass, collapsed cardboard, dusted etc.)
  • Reviewed security cameras.
  • Trained new staff.


REFERENCE:

Casey Johnstone/Store Manager (780)897-2992

Budtender

Lucky Leaf Cannabis Retailers
04.2019 - 11.2021
  • Managed high volume of cash with 100% accuracy rate.
  • Restocked supplies and arranged displays (loaded and unloaded stations.)
  • Responsively greeted customers and offered education on cannabis/accessories for customers specific needs.
  • Responsible for identifying different aromas of different cannabis strains and terpenes.
  • Ensured menus were current.
  • Educated customers on cannabinoids, terpenes (the aroma characteristics and their entourage effect) and the difference between CBD and THC.
  • Cleaning duties (sweep, mop, garbage, bathroom, collapsed cardboard, recycling, polished glass, stocked supplies for cross shift; till paper, purchase bags,etc.)

Dispatch/Weigh Scale Operator/Office Administrator

Evergreen Transloading Terminal (Frac Sand Terminal.)
08.2014 - 12.2018
  • Supported office manager/owner with proactive correspondence management, document coordination and customer relations. (4/4 schedule-12 hour shifts)

-Faxing/Scanning/Emailing.

-Photocopying/Filing.

-Data Entry.

-Confirming/Relaying Trip Log Dispatch info.

-Completing B.O.L. (work orders) for drivers.

-Maintained cleanliness and organization of the main office.

  • Researched accounts and contracts and emailed compiled information upon completion.
  • Filled Tank Trucks and Haul Trucks with Frac Sand.


REFERENCE:

Whitney Bell (co-worker) (780)897-1781

Education

Grade 12

Clearwater Secondary School
Clearwater, BC
07.1995

Skills

  • Engaging with Diverse Customers
  • Excellent Organizational Skills and Attention to Detail
  • Inventory Management
  • Strong Communication and Interpersonal Skills
  • Product Knowledge
  • Motivated and Hard Working; Enjoys a Challenge!
  • Quick Learner
  • Capable of Working Independently or In Team Settings

Certification

*Alberta Responsible Cannabis SellSafe Certification (Registration #201804150087) Expired December 2024


*Alberta QCW (Quality Cannabis Worker) #43119 Expired December 2024


*Class 5 drivers license (could have class 4 reinstated if needed for cannabis delivery.)


*Clean RCMP Criminal Record (last one has expired but a new one will be easy to obtain.)


*Recently completed the BC Selling It Right Exam.

Timeline

Budtender

Value Buds
11.2021 - 05.2023

Budtender

Lucky Leaf Cannabis Retailers
04.2019 - 11.2021

Dispatch/Weigh Scale Operator/Office Administrator

Evergreen Transloading Terminal (Frac Sand Terminal.)
08.2014 - 12.2018

Grade 12

Clearwater Secondary School
Theresa Osborne