Theresa Newman

• Resolved customer concerns by delivering precise product and service information.
• Maintained professionalism to effectively diffuse tense situations.
• Enhanced customer satisfaction through knowledgeable and friendly service.
• Documented customer interactions, transactions, and feedback for future reference.
• Achieved assigned goals within targeted timeframes.
• Collaborated with team members to address customer inquiries efficiently.
• Completed day-to-day duties with accuracy and efficiency.
• Prioritized and organized tasks to accomplish service goals efficiently.

Streamlined office workflow through effective appointment scheduling, improving patient experience.

• Supported front desk operations by ensuring efficient patient check-in and insurance verification.
• Collaborated with dental team to facilitate smooth daily clinic operations.
• Entered patient data into dental records system while maintaining confidentiality standards.
• Assisted chairside during dental procedures to improve patient care quality.
• Maintained accurate patient records in compliance with HIPAA regulations.