Theresa Molett
Summary
Enthusiastic individual with superior skills in working in both team-based and independent capacities. Bringing strong work ethic and excellent organizational skills to any setting. Excited to begin a new challenge and learn new skills.
Healthcare professional with comprehensive experience in medical administrative tasks and patient interaction. Known for effective office management, ensuring smooth operations and seamless patient flow. Emphasizes teamwork and adaptability, displaying excellent organizational skills and patient-centered approach.
Overview
27
27
years of professional experience
Work History
Medical Office Assistant
Dr. Jennifer Takahashi
12.2021 - Current
- All aspects of assisting a busy specialist (neurologist) in an effective, compassionate manner
- liaison between other Health Care Professionals (including doctors,NP, MOA's,LPN's etc)
- relay lab and test results
- Neurology Billing including office consultations and Hospital on call billing
- Electronic EMR filing
- generating and sending out consultation report(s)
Medical Office Assistant
Dr. Olubajo
11.2020 - Current
- Preparing patient for examination by taking preliminary tests including blood pressure, weight and height
- Cleaning and sanitizing exam and waiting room
- Communication with physician, other health professionals and patients in a polite efficient manner
- filing/faxing/generating referral letters to other health professionals
Medical Office Assistant
Total Health Clinic
10.2020 - 03.2021
- Helped Merge two Multidisciplinary clinics together
- General office duties including: taking patients to exam rooms, scheduling, taking payments
- Cleaning exam rooms between patients and keeping the front reception area clean and organized
Cold Laser Technician
Health Quest
02.2016 - 10.2020
- Setup and properly maintained all equipment to achieve precise testing and maximum functionality
- Charting observations and baseline measurements
- Strong Communication with overseeing Medical professionals
Multi-Disciplinary Practice Reception
Health Quest
11.1999 - 10.2020
- Used MRX and various software(s) to process patient payments and update accounts
- Prepared treatment rooms for patients, including cleaning surfaces and restocking supplies
- Organized and managed medical supply inventory to foster continuous availability of required items
- Maintained confidentiality of records relating to clients' treatment
- Cooperated with MSP, ICBC, WCB and private insurance providers to resolve billing issues
- Consistently informed patients of financial responsibilities prior to services being rendered
- Communicated with patients via phone, email and in person
- Assisted with referrals and prepared medical records for patients
- Registered patients and scheduled appointments
- Led patients to exam rooms, answered general questions and prepared patients for practitioner by explaining the process
- Scheduled appointments for patients via phone and in person
- Accurately inputted all patient data using various software, making sure all records were updated
- Experienced in front and back offices, controlling patient flow, collecting payments and assisting in delivery of quality healthcare
Bookstore Sales Associate
Chapters Bookstore
01.1998 - 01.2003
- Recommended optimal merchandise based on customer needs and desires
- Educated customers on product and service offerings
- Used POS register system to ring up customer purchases, process payments and issue receipts
- Stocked shelves and supplies and organized displays to focus customer attention on specific items
- Stayed up to date on store promotions, payment policies and security practices
Education
Medical Office Assistant - Medical Office Assistant
University Cariboo College
Kamloops, BC05.1998
General Arts - General Arts
University Cariboo College
Kamloops, BC09.1997
Skills
- Patient relations
- Medical software applications
- Transcription
- Medical records management
- Knowledge of medical terminology
- Professional bedside manner
- Data entry
- Medical billing
- Patient scheduling
- Payment processing
- Product recommendations
- Scanner operations
- Customer greeting
- Cash management
- Cash drawer balancing
- Issue resolution
- Customer service
- Loss prevention
- Multitasking and organization
- Computer skills
- Problem-solving
- Medical reception
- Attention to detail
Languages
English
Full Professional
Timeline
Medical Office Assistant
Dr. Jennifer Takahashi
12.2021 - Current
Medical Office Assistant
Dr. Olubajo
11.2020 - Current
Medical Office Assistant
Total Health Clinic
10.2020 - 03.2021
Cold Laser Technician
Health Quest
02.2016 - 10.2020
Multi-Disciplinary Practice Reception
Health Quest
11.1999 - 10.2020
Bookstore Sales Associate
Chapters Bookstore
01.1998 - 01.2003
General Arts - General Arts
University Cariboo College
Medical Office Assistant - Medical Office Assistant
University Cariboo College
Similar Profiles
Andrea BagnascoAndrea Bagnasco
Office Manager/Clinical Manager at Dr. Jennifer StachelOffice Manager/Clinical Manager at Dr. Jennifer Stachel
Emily SuhEmily Suh
Paid Childrens' Dental Intern at Dr Jennifer D Lee DDSPaid Childrens' Dental Intern at Dr Jennifer D Lee DDS
Maria Verdino KinzerMaria Verdino Kinzer
RN Administrator at Dr Jennifer Hayes Visionary Centre for WomenRN Administrator at Dr Jennifer Hayes Visionary Centre for Women