Theresa McInally
Calgary
Summary
Demonstrates strong analytical, communication, and teamwork skills, with proven ability to quickly adapt to new environments. Eager to contribute to team success and further develop professional skills. Brings positive attitude and commitment to continuous learning and growth.
Overview
25
25
years of professional experience
Work History
Education Program Coordinator
University Of Calgary - Medical Doctor Program
09.2022 - Current
- Advise students, faculty and staff of Cumming School of Medicine and external Stakeholders on all policies, procedures, requirements and deadlines to ensure smooth delivery of UME programs.
- Facilitates collaborative project management delivery within cross-functional departments.
- Works in conjunction with team members in Undergraduate Medical Education (UME) office, Faculty Course Chairs and Clerkship Directors and other stakeholders (i.e., community physicians, Alberta Health Services, ATSSL) to ensure centralized services are provided to undergraduate students and faculty members.
- Established and updated objectives and tools for overall program and each department to enhance operations.
- Assesses program components for efficiency; recommends and implements changes as required.
- Prepared course schedules and managed classroom staffing requirements.
Medical Billing Administrator
Dr. Kelsey Mills, MD, FRCPC
08.2016 - 06.2023
- Reviewed patient records, identified medical codes, and created invoices for billing purposes.
- Posted payments and collections on regular basis.
- Prepared billing statements for patients and verified correct diagnostic coding.
- Delivered timely and accurate charge submissions.
- Communicated with insurance providers to resolve denied claims and resubmitted.
- Filed and updated patient information and medical records.
- Accurately entered patient demographic and billing information in billing system to enable tracking history and maintain accurate records.
Postgraduate Senior Program Administrator
University Of British Columbia
11.2018 - 06.2022
- Supporting recruitment of residents through the CaRMS (Canadian Resident Matching System) process.
- Interprets guidelines, policies and procedures pertaining to Residency education programs and the Emergency
- Medicine rotation schedules at different sites.
- Collaborates with the Assistant Program Director to establish new or revise program policies and procedures.
- Liaises with Royal College of Physicians and Surgeons of Canada regarding milestones/deadlines
- Coordinates Emergency Medicine Quarterly Resident Training and Clinical Competency Committee meetings
- Maintained accurate records of program activities, using data-driven analyses to inform future planning and decision making.
- Coordinated events with precision, overseeing logistics, registration, catering arrangements, and other critical details to ensure successful outcomes.
Medical Office Administrator/Manager
Dr. Sarah Hodgson, OB/GYN
10.2015 - 11.2018
- Addressed patient inquiries promptly, providing clear explanations about treatment plans, insurance coverage, billing processes, or other concerns as needed.
- Optimized patient flow within clinic by coordinating with clinical staff for smooth transition between appointments and procedures.
- Responsible for surgery booking and scheduling for patients
- Processing BC Medical Services Plan billings and insurance claims
- Accounts receivable/payable
- Aided with prescription refill requests.
- Accuro Electronic Medical Records
- Coordinated luncheons with
- Organizing and coordinating physician's schedule
- Confidentially provided non urgent results to patients with compassion
- Coordinated luncheons with Pharmaceutical Representatives.
Medical Office Administrator
Dr. Daisy Dulay, Cardiology
04.2014 - 10.2015
- Organize and schedule efficient flow of patients in office
- BC Medical Services Plan medical billings and insurance claims
- Accounts receivable/payable
- Performed ECG test on incoming patients
- Responsible for ordering medical imaging and lab work
- Scheduled Cardiac procedures such as Angiograms
- Arranging surgical assists
Education
Certificate - Medical Office Administrator
Capilano University
05.2002
High School Diploma -
Camille J. LeRouge Collegiate
06.1993
Skills
- Educational leadership
- Curriculum Assessment
- Strong Work Ethic
- Attention to Detail
- Decision-Making
- Student Support
- Curriculum Planning
- Policies and Procedures Enforcement
- Faculty Coordination
- Multitasking Abilities
- Team collaboration
- Problem-solving abilities
Accomplishments
- Used Microsoft Excel to develop tracking spreadsheets.
- Supervised team of 4 site administrators.
- Collaborated with team of 5 in the development of taking medical student interviews online during COVID.
Languages
English
Native or Bilingual
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Work Preference
Work Type
Full TimeWork Location
HybridOn-SiteRemoteImportant To Me
Work-life balanceCompany CultureCareer advancementPersonal development programsHealthcare benefitsWork from home optionPaid time offPaid sick leaveInterests
Pipe Band Snare Drumming
Art (Painting and Drawing)
Gardening
Timeline
Education Program Coordinator
University Of Calgary - Medical Doctor Program
09.2022 - Current
Postgraduate Senior Program Administrator
University Of British Columbia
11.2018 - 06.2022
Medical Billing Administrator
Dr. Kelsey Mills, MD, FRCPC
08.2016 - 06.2023
Medical Office Administrator/Manager
Dr. Sarah Hodgson, OB/GYN
10.2015 - 11.2018
Medical Office Administrator
Dr. Daisy Dulay, Cardiology
04.2014 - 10.2015
High School Diploma -
Camille J. LeRouge Collegiate
Certificate - Medical Office Administrator
Capilano University
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