Theresa Gingras
Port Alberni,BC
Summary
Young working professional with the willingness to learn and enhance abilities. Highly organized and hardworking with a strong attention to detail.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Cannabis Consultant/Marketing Assistant
Kaya Connection
07.2021 - Current
- Scheduled and designed content for publication on social media platforms; signs, posts, blog, brochures, video content to engage customer interaction and bring customers into store
- Greeted returning customers by name, built rapport with new customers and provided expert sales and service to drive revenue.
- Maintained knowledge of current promotions, policies, kept accuracy of changing products, etc
Contract-Support Worker
Ohearts
11.2022 - 04.2023
- Conducted resident checks during day and overnight hours on regular schedule to check health and safety status.
- Helped clients manage and reach individual goals, supporting independent progression and social skills.
- Kept clients engaged in social networks and communities for personal health and growth.
- Provided counseling and crisis intervention services.
Server
The Shady Pub
06.2021 - 04.2022
- Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
- Increased sales with upselling techniques and thorough knowledge of menu items, specials, and promotions.
- Maintained a clean and orderly dining area for an enjoyable guest experience.
Assistant Manager
Hive Cannabis
07.2020 - 07.2021
- Maintained inventory accuracy and completed inventory audits to identify losses and project demand
- Trained new team members in cash register operation, stock procedures and customer services.
- Sold various products by explaining unique features and educating customers on proper application or usage.
Thrift Store Worker/ Service Worker
Salvation Army
11.2014 - 07.2020
- Working at Salvation army thrift Store as cashier/depot worker
- Worked diligently to learn regular customer preferences, remember names and converse easily to build rapport.
- Assisted with food bank, and hampers, Evaluated and addressed individual client needs and concerns.
Employment Assistance Worker
Ministry of Social Development
06.2019 - 10.2019
- Maintained customer privacy and protected company operations by keeping information private and confidential.
- Working as an intake worker for people on income assistance
- Documenting client notes, using government computer software, working with clients to better their way of life
Support Worker
Mountainside Support Services
06.2018 - 09.2019
- Working to help youth have their basic needs met, feel supported and maintain a safe living environment
- Recommended improved life choices to enhance client outcomes
- Prepared daily reports of clients needs and activities.
Courtesy Desk Associate
Walmart, Port Alberni
06.2016 - 04.2019
- Trained new team members in cash register operation and customer service
- Answered phone calls to assist customers with questions and assisted with returns
Contract Work
Chamber of Commerce
02.2017 - 06.2017
- Worked alongside Chamber to complete a restaurant food guide-"Foodies paradise"
- Presented information regarding food guide to groups of 100 people.
Education
Diploma - Human Services, Psychology
North Island College
Port Alberni, BC2019
Grip Work For Digital Imaging And Film Credential -
Capilano University
Vancouver, BC01.2019
Business Administration Certificate - undefined
Vancouver Island University
Nanaimo, BC2018
ADSS Dogwood Diploma - undefined
Alberni District Secondary School
Port Alberni, BC2017
Skills
- Fast learner, motivated self- starter
- Flexible, Reliable and hard working
- Business Communications and public speaking skills
- Time and Schedule Management
- Conflict Resolution
- Ability to Accept and Learn From Criticism
- Good business and common sense
- Relationship Building
- Life Coaching
- Behavior Analysis
- Task delegation
- Proficient in computer and POS software
- Data Entry
- Employee Training
- Mental Health Support
More About me
- Palliative care and Addiction support Experience
- Mental health and eating disorder experience
- Mechanically trained
- Musically Trained
- Military affiliated
- Trained in industrial/trade areas; Forestry, Traffic control etc.
- Sports/Coaching; Soccer,softball, rugby, basketball
Certification
- Basic First Aid and Level C CPR, 08/2018
- FASD Trained (Fetal Alcohol Spectrum Disorder),04/2019
- Crisis Intervention Training 05, 2019
- Worker Security Verified 06/2020
- Serving It Right, 06/2021
- Selling It Right, 06/2022
- Naloxone Training 11/22
Timeline
Contract-Support Worker
Ohearts
11.2022 - 04.2023
Cannabis Consultant/Marketing Assistant
Kaya Connection
07.2021 - Current
Server
The Shady Pub
06.2021 - 04.2022
Assistant Manager
Hive Cannabis
07.2020 - 07.2021
Employment Assistance Worker
Ministry of Social Development
06.2019 - 10.2019
Support Worker
Mountainside Support Services
06.2018 - 09.2019
Contract Work
Chamber of Commerce
02.2017 - 06.2017
Courtesy Desk Associate
Walmart, Port Alberni
06.2016 - 04.2019
Thrift Store Worker/ Service Worker
Salvation Army
11.2014 - 07.2020
Diploma - Human Services, Psychology
North Island College
Grip Work For Digital Imaging And Film Credential -
Capilano University
Business Administration Certificate - undefined
Vancouver Island University
ADSS Dogwood Diploma - undefined
Alberni District Secondary School