Summary
Overview
Work History
Education
Skills
More About me
Certification
Timeline
Generic

Theresa Gingras

Port Alberni,BC

Summary

Young working professional with the willingness to learn and enhance abilities. Highly organized and hardworking with a strong attention to detail.

Overview

10
10
years of professional experience
1
1
Certification

Work History

Cannabis Consultant/Marketing Assistant

Kaya Connection
07.2021 - Current
  • Scheduled and designed content for publication on social media platforms; signs, posts, blog, brochures, video content to engage customer interaction and bring customers into store
  • Greeted returning customers by name, built rapport with new customers and provided expert sales and service to drive revenue.
  • Maintained knowledge of current promotions, policies, kept accuracy of changing products, etc

Contract-Support Worker

Ohearts
11.2022 - 04.2023
  • Conducted resident checks during day and overnight hours on regular schedule to check health and safety status.
  • Helped clients manage and reach individual goals, supporting independent progression and social skills.
  • Kept clients engaged in social networks and communities for personal health and growth.
  • Provided counseling and crisis intervention services.

Server

The Shady Pub
06.2021 - 04.2022
  • Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
  • Increased sales with upselling techniques and thorough knowledge of menu items, specials, and promotions.
  • Maintained a clean and orderly dining area for an enjoyable guest experience.

Assistant Manager

Hive Cannabis
07.2020 - 07.2021
  • Maintained inventory accuracy and completed inventory audits to identify losses and project demand
  • Trained new team members in cash register operation, stock procedures and customer services.
  • Sold various products by explaining unique features and educating customers on proper application or usage.

Thrift Store Worker/ Service Worker

Salvation Army
11.2014 - 07.2020
  • Working at Salvation army thrift Store as cashier/depot worker
  • Worked diligently to learn regular customer preferences, remember names and converse easily to build rapport.
  • Assisted with food bank, and hampers, Evaluated and addressed individual client needs and concerns.

Employment Assistance Worker

Ministry of Social Development
06.2019 - 10.2019
  • Maintained customer privacy and protected company operations by keeping information private and confidential.
  • Working as an intake worker for people on income assistance
  • Documenting client notes, using government computer software, working with clients to better their way of life

Support Worker

Mountainside Support Services
06.2018 - 09.2019
  • Working to help youth have their basic needs met, feel supported and maintain a safe living environment
  • Recommended improved life choices to enhance client outcomes
  • Prepared daily reports of clients needs and activities.

Courtesy Desk Associate

Walmart, Port Alberni
06.2016 - 04.2019
  • Trained new team members in cash register operation and customer service
  • Answered phone calls to assist customers with questions and assisted with returns

Contract Work

Chamber of Commerce
02.2017 - 06.2017
  • Worked alongside Chamber to complete a restaurant food guide-"Foodies paradise"
  • Presented information regarding food guide to groups of 100 people.

Education

Diploma - Human Services, Psychology

North Island College
Port Alberni, BC
2019

Grip Work For Digital Imaging And Film Credential -

Capilano University
Vancouver, BC
01.2019

Business Administration Certificate - undefined

Vancouver Island University
Nanaimo, BC
2018

ADSS Dogwood Diploma - undefined

Alberni District Secondary School
Port Alberni, BC
2017

Skills

  • Fast learner, motivated self- starter
  • Flexible, Reliable and hard working
  • Business Communications and public speaking skills
  • Time and Schedule Management
  • Conflict Resolution
  • Ability to Accept and Learn From Criticism
  • Good business and common sense
  • Relationship Building
  • Life Coaching
  • Behavior Analysis
  • Task delegation
  • Proficient in computer and POS software
  • Data Entry
  • Employee Training
  • Mental Health Support

More About me

  • Palliative care and Addiction support Experience
  • Mental health and eating disorder experience
  • Mechanically trained
  • Musically Trained
  • Military affiliated
  • Trained in industrial/trade areas; Forestry, Traffic control etc.
  • Sports/Coaching; Soccer,softball, rugby, basketball

Certification

  • Basic First Aid and Level C CPR, 08/2018
  • FASD Trained (Fetal Alcohol Spectrum Disorder),04/2019
  • Crisis Intervention Training 05, 2019
  • Worker Security Verified 06/2020
  • Serving It Right, 06/2021
  • Selling It Right, 06/2022
  • Naloxone Training 11/22

Timeline

Contract-Support Worker

Ohearts
11.2022 - 04.2023

Cannabis Consultant/Marketing Assistant

Kaya Connection
07.2021 - Current

Server

The Shady Pub
06.2021 - 04.2022

Assistant Manager

Hive Cannabis
07.2020 - 07.2021

Employment Assistance Worker

Ministry of Social Development
06.2019 - 10.2019

Support Worker

Mountainside Support Services
06.2018 - 09.2019

Contract Work

Chamber of Commerce
02.2017 - 06.2017

Courtesy Desk Associate

Walmart, Port Alberni
06.2016 - 04.2019

Thrift Store Worker/ Service Worker

Salvation Army
11.2014 - 07.2020

Diploma - Human Services, Psychology

North Island College

Grip Work For Digital Imaging And Film Credential -

Capilano University

Business Administration Certificate - undefined

Vancouver Island University

ADSS Dogwood Diploma - undefined

Alberni District Secondary School

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Theresa Gingras