Theresa Hiuser
Spanish,ON
Summary
Conscientious professional with extensive experience advocating for social and economic well-being of individuals and families. Skilled at providing guidance, support and assistance. Strong communication and management skills and committed to inspiring community service.
Overview
2025
2025
years of professional experience
Work History
General Manager
Waterfalls Lodge
08.2024 - Current
- Managed a diverse team of 20 professionals, fostering a positive work environment and high employee satisfaction.
- Developed and implemented strategies to increase sales and profitability.
- Managed budget implementations, employee evaluations, and contract details.
- Increased overall company efficiency by streamlining operations and implementing innovative managerial strategies.
- Cultivated strong relationships with clients, vendors, and partners to ensure long-term success and loyalty.
- Maximized operational excellence mentoring personnel on management principles, industry practices, and company procedures.
- Drove year-over-year business growth while leading operations, strategic vision, and long-range planning.
- Maximized efficiency by coaching and mentoring personnel on management principles, industry practices, company procedures, and technology systems.
- Monitored financial performance, set budgets and controlled expenses to provide financial stability and long-term organizational growth.
- Managed a diverse team of professionals, fostering a positive work environment and high employee satisfaction.
Executive Director Interim
Elliot Lake Women's Group
01.2019 - 01.2023
- Developed and implemented organizational strategies to achieve set goals and objectives and secured long-term success.
- Set organizational goals and objectives to guide and direct company focus and achieve mission fulfillment.
- Oversaw financial management, ensuring fiscal responsibility and long-term sustainability for the organization.
- Built and maintained strong company teams by hiring and training qualified staff to create positive and productive work environments.
- Guided staff through periods of organizational change, maintaining morale and engagement during transitions.
- Monitored compliance with laws and regulations to protect organization from legal liabilities and penalties.
- Optimized operational workflows, reducing overhead costs and maximizing resource allocation.
- Presented regularly at conferences or industry events showcasing the accomplishments of the organization.
- Built relationships with donors, government officials and other organizations to secure funding and support for organization.
- Championed diversity, equity, and inclusion efforts within the organization to create a more inclusive work environment.
Supervisor /Transitional Outreach
Elliot Lake Women's Group
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Increased team productivity by implementing efficient workflows and setting clear expectations for staff members.
- Enhanced communication within the team by holding regular meetings and encouraging open dialogue among all members.
- Worked with families on wellness plans and goal
- Arranged community resources for the families/individual to access
- Support and advocacy to ensure clients needs and supports are being met with community partners
- Housing supports to obtain/maintain or find appropriate
- Medical support
- Arrange appropriate programming based on family/individuals needs
- Case conferencing
- Documentations and Soap Notes
- One to one coaching and support
- Delivery of MBSAT-mindful based substance abuse treatment program to individuals /group
- Healing arts -Art therapy design and facilitate for delivery to children and women
- Food insecurity program development and delivery of program to children,families and male clients
- Generated reports detailing findings and recommendations.
- Led successful project completions under tight deadlines, coordinating effectively across multiple teams.
- Implemented rewards and recognition program that significantly increased employee engagement and satisfaction.
- Developed comprehensive training program for new hires, significantly reducing learning curve and integrating them into team quickly.
Education
Diploma - Developmental Services Worker
Community Living Huronia
Midland, ON06-2010
Skills
- Goal-Oriented
- Priority management
- Self Motivation
- Team building
- Decision-Making
- Problem-Solving
- Attention to Detail
- Multitasking Abilities
- Active Listening
- Excellent Communication
- Adaptability and Flexibility
- Professionalism
- Problem-solving abilities
- Relationship Building
- Reliability
- Task Prioritization
- Quality Management
Timeline
General Manager
Waterfalls Lodge
08.2024 - Current
Executive Director Interim
Elliot Lake Women's Group
01.2019 - 01.2023
Supervisor /Transitional Outreach
Elliot Lake Women's Group
Diploma - Developmental Services Worker
Community Living Huronia
Similar Profiles
Christopher ShawanaChristopher Shawana
Dishwasher at Waterfalls Lodge IncDishwasher at Waterfalls Lodge Inc
Nyssa PurtonNyssa Purton
Cafe Worker at Waterfalls Cafe and GalleryCafe Worker at Waterfalls Cafe and Gallery
Amanda Soto SanchezAmanda Soto Sanchez
Customer Service Cashier at Gozalandia Waterfalls Inc.Customer Service Cashier at Gozalandia Waterfalls Inc.