Summary
Overview
Work History
Education
Skills
Community Work & Volunteering
Timeline
Generic
Theresa Dudziak

Theresa Dudziak

Gravenhurst,ON

Summary

Dedicated professional with years of management experience, recognized for high efficiency and productivity. Strong communicator with a focus on empathy and client support, ensuring successful interactions and outcomes. Proven ability to solve problems and enhance operational processes. Committed to making a positive impact in the community and supporting individuals affected by trauma.

Overview

25
25
years of professional experience

Work History

Accounts & Client Service Manager

Trevor McIvor Architect Inc. & Trea Building Systems Inc.
Toronto/ Gravenhurst, Ontario
09.2016 - Current
  • Client Service Manager and Office Manager.
  • Project Management for both Architecture and Construction Management Clients. Responsible for drafting all client proposals and contracts.
  • Managed all daily, monthly, and annual accounting tasks.
  • Monitored cash flow, prepared bank reconciliations, and managed accounts payables and receivables.
  • Oversee daily operations of the accounting department, ensuring accuracy and compliance with financial policies.
  • Developed invoicing systems and internal controls to boost billing efficiencies.

Executive Assistant to the Managing Partner

Altius Architecture Inc.
Toronto, Ontario
09.2014 - 08.2016
  • Organized and maintained confidential files and documents efficiently.
  • Handled incoming correspondence, prioritizing urgent requests effectively.
  • Maintained company confidence and protected business operations by keeping sensitive information confidential.
  • Prepared reports, presentations, agendas, minutes, and other documents as needed for the managing partner I was assisting.
  • Provided administrative support in preparing proposals and contracts.
  • Organized and managed a complex calendar of appointments and meetings.

Primary Care Attendant

Private Client, who was Quadriplegic.
Toronto, Ontario
08.2008 - 08.2009
  • Assisted my client with daily living activities and personal care needs.
  • Maintained a clean and safe environment.
  • Provided emotional support
  • Provided professional companionship to my client.
  • Participated in training sessions for professional development purposes.
  • Communicated effectively with family members regarding my client's care plan.

Professional Restaurant Consultant & Manager

("One Room" @ The Fifth, Six Steps Restaurant, Oro Restaurant, Blowfish On Bay )
Toronto, Ontario
08.2005 - 08.2014
  • Successfully opened two new restaurants, which were later sold successfully. Managed, trained, and supervised staff.
  • Motivated staff through acknowledgment of hard work, achievements and instilling accountability while leading by example.
  • Managed busy and highly popular restaurant with professional, well-trained staff.
  • Optimized profits
  • Upheld restaurant standards, financial goals, standard operating procedures and guest experiences.

Manager & Private Function Coordinator

Bymark Restaurant
09.2002 - 06.2005
  • Managed daily restaurant operations and staff scheduling.
  • Monitored staff performance and addressed issues.
  • Coached, mentored and trained team members in order to improve their job performance.
  • Recruited and hired qualified candidates to fill open positions.
  • Resolved customer complaints and issues promptly, maintaining a positive brand image.

Server

North 44 Restaurant
Toronto, Ontario
06.2000 - 08.2002
  • Provided exceptional customer service in a high-end dining environment.
  • Maintained an extensive knowledge of menu items and wine pairings.
  • Managed reservations and seating arrangements for optimal flow and efficiency.
  • Handled customer inquiries and resolved issues with professionalism and care.
  • Utilized POS systems for order entry and processing with precision.
  • Participated in regular staff meetings and training sessions to improve service standards.

Education

Real Life Practical Experience, 1) - Primary Care Attendant, 2) Accounting, 3 ) Client Services -

On The Job Training
09-2025

High School Diploma -

Mount Forest District High Scool
Mount Forest
06-1995

Skills

  • Professionalism
  • Client advocacy
  • Crisis intervention
  • Team collaboration
  • Effective communication
  • Attention to detail
  • Flexible and adaptable
  • Problem-solving
  • Written and verbal communication
  • Time management abilities

Community Work & Volunteering

Growing up in a small community allowed me to participate and do volunteer work. I was able from a young age learn to communicate and interact with strangers easily. Because of this I am driven by my work with people and customer service has always been my strongest ability. I have also worked with the elderly and disabled. I have experienced compassion, generosity and kindness from many of my interactions and my display of empathy for others has benefited my work as well. I have had some experience with Victim Services as I was assisted by Victim Service Worker and was inspired to consider a career change to assist others.

Timeline

Accounts & Client Service Manager

Trevor McIvor Architect Inc. & Trea Building Systems Inc.
09.2016 - Current

Executive Assistant to the Managing Partner

Altius Architecture Inc.
09.2014 - 08.2016

Primary Care Attendant

Private Client, who was Quadriplegic.
08.2008 - 08.2009

Professional Restaurant Consultant & Manager

("One Room" @ The Fifth, Six Steps Restaurant, Oro Restaurant, Blowfish On Bay )
08.2005 - 08.2014

Manager & Private Function Coordinator

Bymark Restaurant
09.2002 - 06.2005

Server

North 44 Restaurant
06.2000 - 08.2002

Real Life Practical Experience, 1) - Primary Care Attendant, 2) Accounting, 3 ) Client Services -

On The Job Training

High School Diploma -

Mount Forest District High Scool
Theresa Dudziak