Theresa Desjardins
Edmonton,Canada
Summary
To secure a role in a dynamic company that offers opportunities for professional growth and advancement. Bringing over 20 years of work experience in a fast-paced dental lab and essential business and computer skills. Commitment to continuous learning and professional development to excel in a career. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
25
25
years of professional experience
Work History
Dental Lab Technician
Oxford Dental Lab
05.1999 - 09.2024
- Processed incoming data and impressions.
- Provided administrative support by managing inventory, ordering supplies, and maintaining an effective filing system
- Collaborated with dentists, other technicians and external partners to create accurate and customized dental restorations for patients with 99% accuracy.
- Used computer-aided design (CAD) and manufacturing software.
- Followed standard operating procedures, prescriptions and dental impressions.
- Adhered to lab processes and industry standards.
- Oversaw daily operations of the lab and managed and trained staff.
- Reduced turnaround time for dental appliances through effective time management and organization skills.
Pharmacy Assistant
Medicine Shoppe
06.2003 - 05.2005
- Filled prescriptions with 100% accuracy.
- Handled cash/credit payments with 100% accuracy.
Education
Office Assistant Certificate -
Okanagan College
Distance Education08.2024
Dental Technology Diploma -
NAIT
Edmonton, AB04.1999
Skills
- Proficient in MS Word Excel, Outlook and PowerPoint
- Proficient use of CAD/CAM technology
- Typing speed 43 WPM
- Excellent customer service skills
- Effective communicator (listening, written and spoken)
- Accurate data entry
- Analytical Problem Solver
- Able to prioritize workload to meet deadlines
- Works well independently and a strong team player
- Organized and efficient
- Attention to Detail
- Documenting and Recording Information
- Processing payment
Volunteer Experience
- Casino Cash Room
- Soccer registration
- Food service for Legion BBQ
Leadership Experience
- Successfully led a team to reach sales targets.
- Managed staff and oversaw quality control to produce dental appliances without errors.
Languages
English
Native or Bilingual
Timeline
Pharmacy Assistant
Medicine Shoppe
06.2003 - 05.2005
Dental Lab Technician
Oxford Dental Lab
05.1999 - 09.2024
Office Assistant Certificate -
Okanagan College
Dental Technology Diploma -
NAIT
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