Theresa Derksen
Vermilion,AB
Summary
Unit Clerk experienced coordinating medical records, restocking supplies and answering multi-line phone systems for fast-paced medical units. Transcribes and faxes orders, scans records and organizes diverse forms. Computer-savvy and well-organized with strengths in data entry and file management. Independently handles clerical needs and correspondence to support smooth business operations. Adept at scheduling appointments, managing transportation and arranging discharges. Excellent planning, problem-solving and relationship-building skills developed over 15+ years in the field. Looking for a dynamic new role with room for advancement.
Overview
16
16
years of professional experience
Work History
Unit Clerk
Alberta Health Services
04.2008 - Current
- Answered unit calls and took messages for healthcare staff to maximize team productivity.
- Documented updates to patient information in medical charts while maintaining HIPAA compliance protecting confidentiality of records.
- Arranged discharges and patient transportations.
- Prepared admissions charts and scanned records.
- Answered multi-line telephone system, provided information and directed calls.
- Answered telephone calls to offer office information, answer questions, and direct calls to staff.
- Performed various administrative tasks by filing, copying and faxing documents.
- Placed new supply orders, managed inventory and restocked clerical spaces.
- Received and routed laboratory results to correct clinical staff members.
- Greeted and interacted with patients to provide information, answer questions and assist with appointment scheduling.
- Registered and verified patient records before triage with most up-to-date information.
Education
Unit Clerk Diploma - Hospital Unit Clerk
Bow Valley College
Calgary, ABSkills
- Records Scanning
- Transcribing Orders
- Arranging Transportation
- Discharge Support
- Retrieving Medical Records
- Patient Scheduling
- Appointment Setting
- Employee Scheduling
- Supply Ordering
- Clerical Support
Languages
English
Full Professional
Timeline
Unit Clerk
Alberta Health Services
04.2008 - Current
Unit Clerk Diploma - Hospital Unit Clerk
Bow Valley College
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