Theresa Cameron
Edmonton,AB
Summary
Committed to ensuring customer satisfaction by providing exceptional service and unmatched support. Proficient in utilizing customer service best practices and adept at exploring different solutions to address customer needs effectively.
Overview
4
4
years of professional experience
Work History
Charity Fundraiser
Chocolates For Charity
01.2024 - Current
Bartender
Tilly's Kitchen
08.2022 - 11.2023
- Served high customer volumes during special events, nights, and weekends.
- Maintained a clean and organized workspace, ensuring compliance with health and safety regulations.
- Organized bar inventory and storage procedures to keep stock within optimal levels and meet expected customer demands.
- Contributed to a positive work environment through effective teamwork and communication with colleagues.
- Reduced wait times for drinks by efficiently managing the bar area and prioritizing orders.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
Server
The Commune
07.2021 - 07.2022
- Served food and beverages promptly with focused attention to customer needs.
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Supported colleagues during peak hours, fostering a collaborative work environment that enhanced overall productivity levels.
- Maintained a clean and orderly dining area for an enjoyable guest experience.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
Education
GED -
Department of Labour And Advanced Education
Port Hawkesbury, NS11-2009
Skills
- Skilled in upselling strategies
- Expertise in customer relations
- Resilient adaptability
- Proficient in managing multiple tasks
- Reliable and diligent work approach
- Proper food handling techniques
Languages
English
Timeline
Charity Fundraiser
Chocolates For Charity
01.2024 - Current
Bartender
Tilly's Kitchen
08.2022 - 11.2023
Server
The Commune
07.2021 - 07.2022
GED -
Department of Labour And Advanced Education
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