Summary
Overview
Work History
Education
Skills
References
Timeline
Generic

Theresa Bui

Mississauga,ON

Summary

Seeking a position to further enhance my knowledge in the workforce, gaining experience as a responsible, dedicated employee, and continually learning through all the opportunities and tasks that are given.

Overview

19
19
years of professional experience

Work History

Distribution Center Associate

Aritzia
Vaughan, Ontario
10.2024 - Current
  • Delivered Everyday Luxury experiences by adhering to Distribution Department's mission.
  • Consistently demonstrated Aritzia's Mission and Values in productivity.
  • Achieved daily goals by prioritizing tasks efficiently.
  • Maintained consistent accuracy while preparing packages for clients.
  • Accomplished production goals by working with speed and accuracy.
  • Notified relevant parties of detected order inconsistencies as soon as found.
  • Maintained a clean and orderly work area to comply with safety regulations.
  • Adhered to industry-leading safety protocols and maintained compliance with health best practices.

Restaurant General Manager

Midori Ramen
Vaughan, Ontario
04.2023 - 09.2024
  • Analyzed sales figures and trends to develop sales strategies that maximize profits.
  • Instilled a culture of excellence through acknowledgment of efforts and consistent leadership practices.
  • Led by example to inspire dedication, promote accountability, and celebrate accomplishments.
  • Maintained high standards in food and beverage quality, team engagement, financial objectives, SOPs, and guest experiences.
  • Highlighted a customer-centric strategy, fostering a friendly neighborhood restaurant setting.
  • Monitored and coached staff to enhance upselling of beverages, appetizers, add-ons, and desserts.
  • Trained workers in food preparation, money handling, and cleaning roles to facilitate restaurant operations.
  • Oversaw accounts payable, accounts receivable, and payroll processes.

Assistant Restaurant General Manager

The Captain's Boil
Etobicoke, Ontario
02.2017 - 03.2023
  • Facilitated orientation sessions for new hires, and supported the hiring process for new employees.
  • Ensured that all customers received prompt, friendly, and courteous service.
  • Developed training programs to ensure quality standards were met.
  • Supervised food preparation techniques, ensuring proper portioning and garnishing to maintain high standards.
  • Supervised operational tasks to uphold health code compliance while managing stock levels and shift planning.
  • Efficiently addressed customer complaints by actively listening and providing tailored solutions.
  • Executed budgeting and cost control through strategic supply ordering.
  • Implemented corrective measures for staff to meet performance benchmarks.
  • Fostered positive experiences through comprehensive training on policies and procedures.

Visual Technician

Victoria's Secret
Mississauga, Ontario
08.2010 - 01.2013
  • Developed and implemented visual merchandising strategies to optimize customer experience and improve sales.
  • Managed the design of window displays and in-store fixtures to ensure consistency with corporate standards.
  • Executed marketing campaigns through creative visuals that effectively communicated key messages to customers.
  • Guided on innovative visual merchandising methods such as color blocking, layering, and asymmetry.
  • Created window and in-store displays for retail businesses and managed store overall appearance to market products effectively, deliver visual appeal and stimulate sales.
  • Changed and adjusted displays for new product launches, seasonal changes and different themes.

Retail Assistant Manager

Guess
Burlington, Ontario
05.2008 - 08.2008
  • Executed quality control measures to uphold company standards.
  • Directed training initiatives for newly onboarded team members regarding company offerings.
  • Resolved customer inquiries and complaints requiring management-level escalation.
  • Organized workload among employees according to objectives.
  • Executed comprehensive shift transitions to ensure consistent operational standards.
  • Provided exceptional assistance to patrons through clear and friendly communication.
  • Oversaw loss prevention measures to reduce shrinkage.

Retail Assistant Manager

Dynamite
Mississauga, Ontario
07.2006 - 04.2008
  • Managed the day-to-day operations of the store, including customer service, inventory management and staff scheduling.
  • Used excellent verbal skills to engage customers in conversation and effectively determine needs and requirements.
  • Provided mentorship for employees to generate sales, promote effective upselling and cross-sell to improve retail productivity.
  • Completed frequent walk-throughs and directed team members to correct issues impacting store appearance or professionalism.
  • Prepared detailed reports summarizing sales activity, customer feedback, and other relevant information.
  • Planned and delivered training sessions to improve employee effectiveness and address areas of weakness.

Education

High School Diploma -

St. Joseph Secondary School
Mississauga, ON
06-2005

Skills

  • Proficient written and effective verbal communication
  • Enthusiastic, hard-working and organized professional
  • Ability to make decisions and solve problems
  • Proactive in learning opportunities
  • Dedicates effort to daily objectives
  • Rapid adaptation skills
  • Effective in team and solo settings
  • Skilled in fast-paced environments
  • Analytical and critical thinking
  • Extensive customer service experience

References

References available upon request.

Timeline

Distribution Center Associate

Aritzia
10.2024 - Current

Restaurant General Manager

Midori Ramen
04.2023 - 09.2024

Assistant Restaurant General Manager

The Captain's Boil
02.2017 - 03.2023

Visual Technician

Victoria's Secret
08.2010 - 01.2013

Retail Assistant Manager

Guess
05.2008 - 08.2008

Retail Assistant Manager

Dynamite
07.2006 - 04.2008

High School Diploma -

St. Joseph Secondary School

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