Theresa Bolton

Effectively juggled numerous responsibilities without affecting quality or timelines.

• Adapted well under pressure in high volume environments while maintaining focus on quality execution.

• Consistently maintained professional attitude when interacting with customers or team members.

• Adhered to health and safety standards of the kitchen environment at all times.

• Trained newly hired line workers regarding store recipes and policies.

Kept inventory current by tracking old and new items consistently.

• Ensured proper storage of food products at appropriate temperatures to maintain food safety standards.

• Supporting provincial agriculture by insuring upwards of 47,000 producers through Agricorp.
• As a call centre associate I was proficient at handling 50+ calls on a daily basis, giving detailed, personalized, friendly and polite service to ensure customer retention, satisfaction and increase upsells
• As a fileroom/mailroom clerk I established efficient workforce processes, trained new and seasoned employees, monitored daily productivity and implemented modifications to improve overall effectiveness of databases

• Agricorp Inc delivers specialized reservation systems for various locations.
• Delivered top-notch customer service while addressing a steady influx of calls.
• Created an organized filing system for customer communication.
• Handled payment procedures and interacted with financial institutions.

• Ensured delightful dining experiences through skilled waitressing.
• Supported kitchen staff with food preparation and sanitation duties in downtime.