Theoflos Tewodros
Toronto
Summary
Professional and reliable security professional with hands-on experience in mobile patrol, by-law compliance, public interaction, and incident documentation. Proven ability to remain calm under pressure, communicate effectively with the public, and enforce regulations in a fair and professional manner. Experienced in vehicle patrol, report writing, and working independently in high-visibility public environments.
Overview
3
3
years of professional experience
2023
2023
years of post-secondary education
1
1
Certification
Work History
Mobile Security Officer
Paladin
Toronto
09.2025 - Current
- Conduct mobile patrols to identify parking, safety, and property by-law violations
- Respond to incidents and public complaints in a calm, professional, and lawful manner
- Document observations, violations, and actions taken using clear and accurate written reports
- Communicate with members of the public to explain rules, provide direction, and encourage voluntary compliance
- Operate patrol vehicles safely while adhering to traffic laws and organizational policies
Volunteer Driver
Meal on Wheels
Toronto
05.2025 - Current
- Operated vehicles safely while adhering to traffic regulations and company policies.
- Worked successfully with a diverse group of volunteers to accomplish goals and address issues related to our services.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
Loss Prevention Officer
IGI Security
Toronto
01.2025 - 07.2025
- Monitor public spaces to identify policy and by-law non-compliance
- Engage professionally with individuals to address violations and promote lawful behavior
- Prepare detailed written reports documenting observations and incidents
- Exercise sound judgment and conflict-de-escalation skills in enforcement situations
- Liaise with management and law enforcement when required
Grocery Clerk
Food basic
Toronto
10.2022 - 12.2024
- Provided customer service in a high-volume public environment
- Resolved customer concerns calmly while following organizational policies
- Maintained awareness of safety procedures and store regulations
- Demonstrated reliability, punctuality, and strong work ethic
- Worked effectively under pressure in fast-paced conditions
Education
St. John Paul Secondary School
Toronto, ONBBA - Human Resource Management
University of Ontario Institute of Technology
Oshawa, ON06-2026
Skills
- By-law compliance and enforcement
- Public interaction and conflict de-escalation
- Incident reporting and documentation
- Vehicle patrol and lawful operation
- Observation and situational awareness
- Customer service in enforcement settings
- Time management and independent work
- First Aid / CPR Certified
Certification
- Valid Ontario G Driver’s Licence
- Ontario Security Licence
- Standard First Aid & CPR/AED Level C
- Ontario Secondary School Diploma
Timeline
Mobile Security Officer
Paladin
09.2025 - Current
Volunteer Driver
Meal on Wheels
05.2025 - Current
Loss Prevention Officer
IGI Security
01.2025 - 07.2025
Grocery Clerk
Food basic
10.2022 - 12.2024
St. John Paul Secondary School
BBA - Human Resource Management
University of Ontario Institute of Technology