Theofanis Ioannides
Edmonton,AB
Summary
Accomplished Restaurant Owner at Florida Pizza & Steak House, adept in business planning and staff supervision, significantly enhanced customer satisfaction and profits through strategic menu restructuring and interior design revamps. Excelled in vendor relations and inventory management, fostering a positive dining atmosphere and ensuring health code compliance. Demonstrated exceptional problem-solving and team leadership, driving operational efficiency and maximizing profitability.
Overview
20
20
years of professional experience
Work History
Restaurant Owner
Florida Pizza & Steak House
09.2004 - Current
- Managed payroll, daily deposits, and cost controls.
- Supervised daily restaurant operations, ensuring smooth workflow and timely resolution of any issues that arose.
- Set employee schedules, delegated work, and monitored food quality and service performance.
- Maintained positive relationships with local community and government officials.
- Ensured compliance with all health department regulations, maintaining a safe environment for both employees and patrons alike.
- Optimized menu offerings based on customer feedback, leading to better sales performance and high levels of repeat business.
- Recruited, hired, and trained talented staff to fill vacancies.
- Supervised daily activities of restaurant and [Number] employees.
- Established strong vendor relationships for the consistent sourcing of fresh ingredients at competitive prices.
- Cultivated a positive dining atmosphere by maintaining a clean and inviting establishment.
- Led restructuring of restaurant menu and interior design, resulting in increased customer satisfaction and profits.
- Implemented effective inventory management systems to minimize waste and control food costs.
- Sourced vendors, negotiated contracts, and managed efficient deliveries of high-quality supplies.
- Oversaw food preparation and monitored safety protocols.
- Handled escalated customer concerns with speed and knowledgeable support to achieve optimal satisfaction and maintain long-term loyalty.
- Monitored and adjusted pricing, discounts and promotions to maximize profitability.
- Motivated staff to perform at peak efficiency and quality.
- Purchased food and cultivated strong vendor relationships.
Education
High School Diploma -
John Maland High School
Devon, AB06.2001
Skills
- Menu development
- Staff Supervision
- Business Planning
- Customer Engagement
- Staff Management
- Inventory Management
- Small business operations
- Vendor Relations
- Cost Control
- Employee Scheduling
- Business marketing
- Health Code Compliance
- Operations Management
- Schedule Coordination
- Local Sourcing
- Promotional planning
- Safe Food Handling
- Team Leadership
- Problem-Solving
- Money Handling
- Calm and Pleasant Demeanor
- Kitchen staff coordination
- Employee Supervision
- Anticipating Problems
- Coaching and Mentoring
- Purchasing
- Cost controls
- Scheduling
Languages
English
Native or Bilingual
Greek
Limited Working
Timeline
Restaurant Owner
Florida Pizza & Steak House
09.2004 - Current
High School Diploma -
John Maland High School
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