Theodore McNeil-Belch

• Assisted customers in product selection and provided exceptional service to enhance shopping experience.
• Maintained knowledge of sales promotions and merchandise to effectively address customer inquiries.
• Processed transactions accurately using point-of-sale systems while ensuring a smooth checkout process.
• Organized merchandise displays to optimize store layout and attract customer attention.
• Adapted quickly to changing priorities during peak hours, ensuring efficient operation of the sales floor.
• Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
• Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
• Built relationships with customers to encourage repeat business.
• Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
• Prepared merchandise for sales floor by pricing or tagging.
• Provided positive first impressions to welcome existing, new, and potential customers.
• Rotated stock and restocked shelves to maintain product availability and store appearance.
• Engaged with customers to build rapport and loyalty.

• Collaborated with team members to achieve daily sales targets and improve overall performance.
• Handled inventory management tasks, including restocking shelves and tracking product availability.
• Engaged with customers to gather feedback and relay suggestions for service improvements.
• Managed returns, exchanges and refunds in accordance with store policy.
• Helped customers locate products and checked store system for merchandise at other sites.
• Answered customer questions about sizing, accessories, and merchandise care.
• Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
• Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
• Increased sales revenue by building strong rapport with customers and recommending appropriate products based on their needs.
• Educated clients on current promotional offerings and products using persuasive selling tactics.
• Engaged with customers to effectively build rapport and lasting relationships.
• Enhanced team productivity by fostering a positive work environment and providing support to colleagues as needed.
• Managed conflict resolution with dissatisfied customers professionally, resulting in improved customer retention rates.
• Maintained accurate inventory records to ensure adequate stock levels, minimizing out-of-stock situations that could impact customer satisfaction.
• Contributed to visual merchandising efforts by creating eye-catching displays that showcased products effectively and enticed shoppers to make purchases.
• Participated in team meetings and training sessions regularly for continuous professional development within the retail industry.
• Provided personalized shopping experiences for repeat customers by remembering their preferences and offering tailored recommendations.
• Managed inventory to ensure product availability, contributing to uptick in sales.
• Developed comprehensive product knowledge, enabling effective upselling and cross-selling.
• Resolved customer complaints with patience and understanding, restoring customer confidence.
• Streamlined checkout process, significantly reducing wait times and improving customer satisfaction.
• Assisted in inventory management tasks, such as stock replenishment and cycle counts, to ensure product availability.
• Participated in visual merchandising, creating attractive displays that stimulated customer interest and sales.
• Managed efficient cash register operations.
• Stocked merchandise, clearly labeling items, and arranging according to size or color.
• Engaged in friendly conversation with customer to better uncover individual needs.
• Listened to customer needs and desires to identify and recommend optimal products.
• Opened, shelved and merchandised new products in visually appealing and organized displays for optimal sales promotions.
• Built customer loyalty and retention by delivering excellent shopping experiences.
• Provided exceptional services and pleasant shopping experiences to retail customers.
• Delivered energetic responses to customers in-store and by telephone, going above and beyond to serve needs.
• Used in-store system to locate inventory and place special orders for customers.
• Developed strong rapport with customers and created positive impression of business.

• Assisted boat slip assignments and ensured proper mooring techniques for vessels.
• Conducted routine maintenance on dock equipment and safety gear, ensuring operational readiness.
• Maintained cleanliness and organization of marina facilities to enhance guest experience.
• Provided exceptional customer service by addressing inquiries and assisting with boat rentals.
• Monitored weather conditions and advised customers on safe boating practices during adverse weather.
• Collaborated with team members to efficiently manage high-traffic periods and optimize dock operations.
• Performed minor repairs on docks, walkways, lighting fixtures, and other infrastructure elements as needed.
• Supported marina maintenance tasks for a clean and well-organized environment.
• Increased customer satisfaction by providing friendly assistance with docking, fueling, and other marine services.
• Enhanced marina safety by regularly inspecting docks, equipment, and boating facilities.

• Delivered exceptional customer service by efficiently handling orders and resolving issues.
• Operated coffee brewing equipment, ensuring consistent quality and adherence to safety standards.
• Maintained cleanliness and organization of workspace, contributing to a positive customer experience.
• Assisted in training new team members on operational procedures and best practices.
• Collaborated with team members to optimize workflow during peak hours for enhanced efficiency.
• Adapted quickly to changes in menu offerings and promotions, enhancing knowledge of products offered.
• Increased customer satisfaction by resolving complex issues and providing exceptional service at all times.
• Developed and maintained strong relationships with key clients to ensure high levels of satisfaction.

● Cs-1 auditor for a table of 10 crew members.

• Fabricated custom plastic components using precision measurement tools and equipment.
• Operated machinery, including CNC routers and laser cutters, to produce high-quality products efficiently.
• Conducted quality control inspections to identify defects and maintain product standards.
• Collaborated with team members to streamline workflow and enhance production efficiency.
• Maintained a clean and organized workspace to comply with safety regulations and improve productivity.
• Used gauges, templates, and other measuring devices to inspect production parts.
• Followed Operational Safety and Health Administration (OSHA) regulations to promote safe equipment operation and workplace safety.

• Assisted customers in product selection and provided exceptional service to enhance shopping experience.
• Maintained knowledge of sales promotions and merchandise to effectively address customer inquiries.
• Processed transactions accurately using point-of-sale systems while ensuring a smooth checkout process.
• Organized merchandise displays to optimize store layout and attract customer attention.
• Adapted quickly to changing priorities during peak hours, ensuring efficient operation of the sales floor.
• Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
• Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
• Built relationships with customers to encourage repeat business.
• Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
• Prepared merchandise for sales floor by pricing or tagging.
• Provided positive first impressions to welcome existing, new, and potential customers.
• Rotated stock and restocked shelves to maintain product availability and store appearance.
• Engaged with customers to build rapport and loyalty.