Ted Kachulis
Nepean,Ontario
Overview
10
10
years of professional experience
1
1
Certification
Work History
IT Team Lead - Change Management
Canada Revenue Agency, Information Technology Branch
Acting Role
04.2023 - Current
- Manage a team and portfolio of change management projects supporting organizational adoption of new development tools and cloud technologies in a complex technical environment
- Coordinated implementation of an internal cloud learning program and actively manage operations, enablement resources, reporting, vendor coordination, client support, and communications
IT Analyst - Change Management
Canada Revenue Agency, Information Technology Branch
01.2021 - 03.2023
- Conducted change management activities as a change management practitioner on cloud projects
- Conducted process mapping and journey mapping working with business and technical teams
- Assisted in development of strategies and user enablement materials to support IT Transformation
- Acting CS03 Project Lead April 2022
Project Officer
Canada Post Engineering, Process Excellence & Innovation
01.2020 - 01.2021
- Used Lean 6 Sigma methodology to conduct continuous improvement initiatives for engineering processes and develop process management training materials
Project Officer
Canada Post Operations, Program Management & Innovation
05.2019 - 01.2020
- Lead and supported projects within the operations engineering program management team
- Designed and implemented a new governance model with senior leadership to increase agility and decrease lead time for execution of engineering proof of concept projects
- Maintained process collateral, project management resources, and executive reports for the model
- Conducted process on-boarding workshops with all Canada Post engineering teams and supported stakeholders through the project governance lifecycle
Project Officer
Canada Post Operations, Project Planning & Control
05.2017 - 05.2019
- Conducted resource capacity planning and reporting
- Automated resource capacity data cleaning and reporting views
- Supported corporate project planning cycle by maintaining project documentation and metadata
- Supported project governance by communicating and coordinating with project stakeholders
Program Support Officer
Canada Revenue Agency, Assessment and Benefits Services Branch
05.2015 - 05.2017
- Provided tax system support to internal clients
- Converted offline tax system manuals to an intranet repository with markdown and CSS
- Maintained manuals through collection of crowdsourced updates, issues, and feedback
Education
Bachelor of Science - Computer Science Major, Business Minor
Carleton University
05.2019
Skills
- Process Management
- Value Stream Mapping
- Change Management
- Program Management
- Project Management
- Communication
- Technical Analyst
Certification
Lean 6 Sigma Yellow Belt
Microsoft Azure Fundamentals AZ:900
Prince2 Project Management Fundamentals
PROSCI Change Management Practitioner
Timeline
IT Team Lead - Change Management
Canada Revenue Agency, Information Technology Branch
04.2023 - Current
IT Analyst - Change Management
Canada Revenue Agency, Information Technology Branch
01.2021 - 03.2023
Project Officer
Canada Post Engineering, Process Excellence & Innovation
01.2020 - 01.2021
Project Officer
Canada Post Operations, Program Management & Innovation
05.2019 - 01.2020
Project Officer
Canada Post Operations, Project Planning & Control
05.2017 - 05.2019
Program Support Officer
Canada Revenue Agency, Assessment and Benefits Services Branch
05.2015 - 05.2017
Bachelor of Science - Computer Science Major, Business Minor
Carleton University