Theodore Campbell
Antelope
Summary
Results-oriented customer service representative skilled in assisting customers and resolving complaints. Experienced in utilizing point-of-sale systems to deliver accurate transaction processing. Ready to contribute to a team focused on high-quality customer service.
Overview
21
21
years of professional experience
1987
1987
years of post-secondary education
Work History
Customer Service Representative
Macy's
Roseville
11.2025 - Current
- Assisted customers with product inquiries and purchase decisions.
- Processed transactions accurately using point-of-sale systems.
- Resolved customer complaints and issues promptly and professionally.
Freight Team Associate
Home Depot
Dallas
04.2022 - 02.2025
- Loaded and unloaded freight using hand trucks and forklifts.
- Organized merchandise on sales floor to enhance customer experience.
- Assisted customers in locating products and answering inquiries.
Package Handler
FedEx
Hutchinson
05.2017 - 12.2020
- Loaded and unloaded packages from delivery trucks and conveyor belts.
- Sorted packages by size, weight, and destination for efficient handling.
- Operated warehouse equipment to move packages safely and efficiently.
Cashier
Chevron
Dallas
06.2005 - 09.2008
- Processed customer transactions efficiently and accurately at service counter.
- Maintained cleanliness and organization of checkout area throughout shifts.
- Assisted customers with product inquiries and provided recommendations.
- Scanned merchandise using point-of-sale system for accurate purchase totals.
Education
Certificate - General Business
National Business Academy
Inglewood, CA 03.1988 - 01.1989
Lennox High School
Lennox , CASkills
- Point-of-sale operation
- Transaction processing
- Product knowledge
- Complaint resolution
References
References available upon request.
Timeline
Customer Service Representative
Macy's
11.2025 - Current
Freight Team Associate
Home Depot
04.2022 - 02.2025
Package Handler
FedEx
05.2017 - 12.2020
Cashier
Chevron
06.2005 - 09.2008
Certificate - General Business
National Business Academy
03.1988 - 01.1989
Lennox High School