THEODORE BARKMAN
Vancouver,Canada
Summary
Detail-oriented, dedicated and reliable individual with 25+ years in customer service experience and departmental operations. Recognized for meticulous attention to detail, I excel in precise task management, ensuring efficiency and accuracy. Proficient in time management and possessing strong interpersonal skills. I cultivate harmonious relationships with co-workers. Eager to contribute my extensive life/work experience to a dynamic team, driving organizational success.
Overview
28
28
years of professional experience
Work History
Sales Consultant
Fraserway RV
Abbotsford, BC
06.2025 - Current
- Developed and maintained strong client relationships to drive sales growth.
- Advised clients on appropriate product selections based on their unique needs, ensuring optimal satisfaction levels upon purchase.
- Provided sales and customer service assistance to walk-in traffic
- Contributed to a positive work environment by supporting fellow Sales Consultants in achieving their individual goals and targets.
Genesis Experience Manager
Genesis Vancouver
Vancouver, BC
08.2024 - 06.2025
- Maintained up-to-date knowledge of inventory, features, and specifications to better serve customers.
- Delivered exceptional customer service, addressing concerns and resolving issues promptly.
- Built rapport with potential buyers through active listening skills, resulting in increased trust and successful sales closures.
- Closed sales by overcoming objections, asking for sales, negotiating price, and completing purchase contracts,
Guest Services Representative / Bellman
Fairmont Hotels
Vancouver, BC
04.2019 - 07.2024
- Greeting guests while providing professional support and assistance to all incoming organized groups and individual travellers
- Providing privacy, safety, and security to all guests while maintaining a high level of confidentiality
- Managing multiple guest services verticals such as vehicle valet as well as offering recommendations for guest experiences such as local shops, restaurants and attractions
Flight Attendant
Sunwing Airlines
Vancouver, BC
10.2017 - 10.2022
- Demonstrated flexibility and adaptability amidst schedule changes, delays, or challenging situations while maintaining a positive attitude.
- Enhanced passenger satisfaction by providing exceptional in-flight service and addressing individual needs.
- Provided comfort to anxious travelers through active listening, empathy, and reassurance during turbulence or other flight challenges.
- Collected and reported feedback from passengers to airline management, contributing to continuous service improvement.
Salesperson
Peak Golf
Vancouver, BC
03.2021 - 05.2022
- Greeting customers, answering their questions about products, providing recommendations, handling inquiries, and resolving any customer issues or complaints
- Assisting customers in finding the right golf equipment, apparel, and accessories
- Maintaining store displays, arranging merchandise on shelves and racks, ensuring products are properly stocked, labeled, priced, displayed and contributing to the overall store aesthetics
- Keeping the store clean, organized and presentable, monitoring and reporting any maintenance issues, following store policies and procedures for security and safety
Sales and Dispatch
Eagle West Cranes
Abbotsford, BC
04.1998 - 04.2014
- Quoting crane jobs and selling concrete barriers and blocks to customers in the Lower Mainland
- Invoicing customers and payroll
- Dispatching trucks and cranes to multiple job sites for timely deliveries
- Operating company's forklifts and telehandlers in a safe manner
Education
VSA Licensing Course
Vehicle Sales Authority of British Columbia
Langley, BC08-2024
Skills
- HIGH LEVEL OF ATTENTION TO DETAILS
- COMMUNICATION SKILLS
- EXCELLENT CUSTOMER SERVICE
- TIME MANAGEMENT
- ANALYTICAL PROBLEM-SOLVING SKILLS
- INTERPERSONAL SKILLS
- ADAPTABILITY TO FAST PACED WORK SETTINGS
- Sales and upselling
- Brand representation
- Sales pipeline management
Languages
English
Timeline
Sales Consultant
Fraserway RV
06.2025 - Current
Genesis Experience Manager
Genesis Vancouver
08.2024 - 06.2025
Salesperson
Peak Golf
03.2021 - 05.2022
Guest Services Representative / Bellman
Fairmont Hotels
04.2019 - 07.2024
Flight Attendant
Sunwing Airlines
10.2017 - 10.2022
Sales and Dispatch
Eagle West Cranes
04.1998 - 04.2014
VSA Licensing Course
Vehicle Sales Authority of British Columbia