Summary
Overview
Work History
Education
Skills
Languages
Certification
Timeline
Generic

Theo Streppel

Waterloo,ON

Summary

Organized server with experience in high pace restaurant environments. Effective creator of service structures with thoughtful organization. Efficient facilitator of rapid table turnover, boosting volume and increasing sales opportunities while maintaining expert customer service.

Overview

6
6
years of professional experience
1
1
Certification

Work History

Swim Coach

ProAquatics Swim Lessons
06.2019 - Current
  • Enhanced swimmer performance by implementing personalized training plans and technique corrections.
  • Made Sales for swim lesson packages
  • Maintained positive relationships with clients, commonly over multiple years.

Server

Severn Lodge
05.2023 - 08.2023
  • Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
  • Maximized table turnover rate by efficiently managing reservations and seating arrangements.
  • Increased sales with upselling techniques and thorough knowledge of menu items, specials, and promotions.
  • Maintained a clean and orderly dining area for an enjoyable guest experience.

Dishwasher

Stillwaters
05.2022 - 08.2022
  • Enhanced kitchen efficiency by maintaining a clean and organized workspace for fellow staff members.
  • Reduced dish breakage by carefully handling delicate items during the washing process.
  • Ensured consistent cleanliness by adhering to strict sanitation procedures for all dishes, utensils, and equipment.
  • Supported overall restaurant operations by promptly restocking clean dishes and utensils in designated areas.

Lifeguard/Swim Instructor

Chaplin YMCA
09.2017 - 07.2020
  • Ensured swimmer safety by vigilantly monitoring pool area and enforcing rules.
  • Supported swim lesson instructors in providing quality instruction to students of all ages and skill levels.
  • Increased patron satisfaction by promptly addressing concerns and providing exceptional customer service at all times.

Education

Bachelor of Arts - Communications

Wilfrid Laurier University
Waterloo, ON
05.2024

Skills

  • Verbal and Written Communication
  • Facility Maintenance
  • Safety Awareness
  • Customer Service

Languages

Spanish
Limited Working

Certification

Standard First Aid


Timeline

Server

Severn Lodge
05.2023 - 08.2023

Dishwasher

Stillwaters
05.2022 - 08.2022

Swim Coach

ProAquatics Swim Lessons
06.2019 - Current

Lifeguard/Swim Instructor

Chaplin YMCA
09.2017 - 07.2020

Bachelor of Arts - Communications

Wilfrid Laurier University

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Theo Streppel