Theo Demnitz
Venice
Summary
A highly motivated and professional individual seeking to leverage my exceptional customer service expertise. With extensive experience in delivering high-quality customer support across diverse channels, I possess a proven track record of effectively addressing and resolving customer inquiries. My strong problem-solving skills enable me to prioritize and resolve issues promptly and efficiently. Additionally, I am adept at maintaining positive customer relationships through effective communication.
Overview
4
4
years of professional experience
Work History
Residential Advisor
The Little Beacn House Transitional Living
01.2023 - Current
- Collaborated with managers and executives to plan and host engaging social events for residents.
- Facilitated on-site activities, support groups, and outings for clients.
- Conducted client rounds to check on residents.
- Delivered compassionate care under challenging circumstances, consistently demonstrating resilience and adaptability when faced with unexpected obstacles or setbacks in patient progress.
- Assisted clients in handling tough situations to resolve problems.
- Monitored common areas and enforced quiet hours, promoting a respectful living environment for all residents.
- Enforced rules and regulations to maintain order and safety in residence.
Executive Assistant
Oliver Morrison
06.2021 - 11.2022
- Handled confidential and sensitive information with discretion and tact.
- Managed executive calendars, scheduling meetings and appointments and coordinating travel arrangements to optimize time.
- Maintained confidentiality with sensitive documents, ensuring proper storage and distribution as needed.
- Processed travel expenses and reimbursements for executive team and senior management group.
- Improved office efficiency by implementing new filing systems and document management processes.
- Filed paperwork and organized computer-based information.
Education
Associate of Science - Psychology
Borough of Manhattan Community College
New York, NY01-2021
Skills
- Motivational skills
- Activity planning
- Attention to detail
- Problem-solving abilities
Timeline
Residential Advisor
The Little Beacn House Transitional Living
01.2023 - Current
Executive Assistant
Oliver Morrison
06.2021 - 11.2022
Associate of Science - Psychology
Borough of Manhattan Community College
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