Thembekile Nkomazana

• Greeted customers entering store and responded promptly to customer needs.
• Welcomed customers and helped determine their needs.
• Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
• Assisted customers with returns, refunds and resolving transaction issues.
• Restocked and organized merchandise in front lanes.
• Contributed to clean and safe shopping environment, performed regular sanitation of checkout area.
• Resolved customer complaints professionally, leading to improved customer relations and loyalty.

• Assisted clients with daily living needs to maintain self-esteem and general wellness.
• Transported clients to appointments, shopping venues and entertainment events according to determined schedule.
• Coordinated appointments for clients with healthcare providers to promote consistent access to essential medical services.
• Kept clients engaged in social networks and communities for personal health and growth.
• Assisted clients in achieving greater independence, fostering a sense of empowerment through guidance and encouragement.
• Monitored and reported on client progress, adjusting support plans to meet evolving needs.
• Supported clients in crisis situations by providing immediate interventions and coordinating with emergency services.
• Kept case files updated, accurate and aligned with requirements.

• Conducted bag searches and performed pat-downs of passengers to maintain secure, safe premises.
• Adhered to strict screening techniques and procedures while conducting human screenings.
• Authenticated boarding passes, identification and passports to prevent fraudulent travel.
• Discretely observed behavior and demeanor of travelers and staff to screen for suspicious actions.
• Operated x-ray machines, hand wands and advanced imaging technology to conduct screening of passengers and baggage.
• Interacted with public to give directions, explain rules and regulations and respond to inquiries.

• Observed play activities to identify positive behaviors and areas in need of improvement, implementing behavior redirection where appropriate.
• Applied positive behavior management techniques to enhance social interactions and emotional development.
• Discussed programs policies and practices to families and visitors.
• Administered medication and minor first aid to sick and injured students.
• Engaged with children individually to encourage physical activity and academic curiosity.
• Offered parents daily reports outlining activities, behavior and accomplishments.
• Maintained daily records of children's individual activities, behaviors, meals and naps.
• Enforced rules and managed behavior through developmentally appropriate discipline.
• Read and told stories to promote and support overall language development.

References: Available upon request