Thelma Ebulue
North York,ON
Summary
To broaden my skillset in a professional customer service environment where I can strengthen my communication and interpersonal relationships.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Waterpark Attendent
Wet N' Wild Waterpark
05.2024 - 09.2024
- Improved guest safety by enforcing waterpark rules and regulations.
- Demonstrated adaptability when rotating between different roles within the waterpark as needed to maintain smooth operations.
- Ensured proper use of life jackets and other safety equipment among guests while maintaining a friendly demeanor.
Server
Eggsmart
01.2023 - 01.2024
- Interacted with the customers on a professional level regarding the services I provided
- Handled monetary transactions efficiently
- Provided outstanding customer service and was prompt to my agreed shifts
Babysitting
01.2021 - 01.2022
- Strengthened my responsibility and leadership in a household setting
- Catered to the family’s needs, including household chores
- Time management of children’s schedules
- Created an enjoyable atmosphere during babysitting sessions through storytelling, games, and music.
Education
Bachelor of Science - Psychology
York University
Toronto, ON04-2026
Skills
- Customer Service
- Multitasking
- Team player attitude
- Communication
- Time Management
- Patience and Empathy
Awards
- Awarded best student in my senior year of high school
- Captain of my high school volleyball team
- Safeguard ambassador for anti-bullying seminar in 2022
Languages
English
Native or Bilingual
Certification
Smart serve qualified
First aid certified
Timeline
Waterpark Attendent
Wet N' Wild Waterpark
05.2024 - 09.2024
Server
Eggsmart
01.2023 - 01.2024
Babysitting
01.2021 - 01.2022
Bachelor of Science - Psychology
York University