Eccentric professional hostess with extensive experience in VIP handling and reservation management. Exceptional communication skills and a strong background in delivering memorable experiences, contributing to high customer satisfaction and loyalty.
Overview
4
4
years of professional experience
Work History
Digital Marketing Manager
All The Dogs Rescue
2023.01 - Current
Managed social media platforms, creating engaging content to foster community interaction.
Oversaw email marketing campaigns, optimizing content for increased click-through rates.
Conducted market research to identify trends and opportunities within the pet adoption sector.
Developed and implemented successful digital marketing campaigns to drive customer engagement and increase brand awareness.
The Aster Hotel - Lemon Grove
Crescent Hotels & Resorts
2022.08 - 2025.03
Enhanced guest experiences by delivering exceptional service to VIP members in a members-only hotel.
Developed strong rapport with guests during wait times, contributing to a sense of exclusivity and personalized attention.
Played a key role in creating memorable dining experiences for members at brunch, dinner, and breakfast.
The Dream Hotel - Front Desk
Marriot Hotel
2024.03 - 2024.12
Demonstrated respect, friendliness, and willingness to help wherever needed.
Worked flexible hours across night, weekend, and holiday shifts.
Managed front desk operations, ensuring efficient check-in and check-out processes.
The Thompson Hotel - Bar Lis
Marriot Hotels And Resorts
2023.05 - 2024.04
Oversaw event logistics, ensuring timely execution of all VIP services.
Elevated overall experience for all guests by being an ambassador of the brand and consistently providing exceptional service.
Ensured smooth event execution by coordinating with various departments, including security, catering, and entertainment.
Improved team performance by training new VIP Hostesses on company standards, protocols, and best practices.
Education
Bachelor of Science - TV Directing & Production; Minor in Journalism
Belmont University
Nashville, TN
2022-07
Accelerated BFA - One Year - Acting in Film; Minor in Creative Writing
New York Film Academy
New York, NY
2019-06
Skills
Reservation management
VIP handling
Effective networking
Exceptional communication
Digital Marketing
Social Media Strategy
Timeline
The Dream Hotel - Front Desk
Marriot Hotel
2024.03 - 2024.12
The Thompson Hotel - Bar Lis
Marriot Hotels And Resorts
2023.05 - 2024.04
Digital Marketing Manager
All The Dogs Rescue
2023.01 - Current
The Aster Hotel - Lemon Grove
Crescent Hotels & Resorts
2022.08 - 2025.03
Bachelor of Science - TV Directing & Production; Minor in Journalism
Belmont University
Accelerated BFA - One Year - Acting in Film; Minor in Creative Writing