Summary
Overview
Work History
Education
Skills
Interests
Timeline
Generic

Thea Ovoyan

Summary

Proven track record in administrative support and customer service, demonstrated at Card The Yard York Region. Excelled in scheduling, phone etiquette, and conflict resolution, enhancing client satisfaction and operational efficiency. Skilled in creating nurturing environments and fostering positive relationships, with a knack for detailed record-keeping and efficient event planning. Strong communicator with excellent organizational and time management skills. Experience in administrative roles and managing office operations. Effectively supports business leaders and teams with strong organizational and communication skills. Demonstrates consistently positive attitude and commitment to customer satisfaction to produce high-quality work.

Overview

4
4
years of professional experience

Work History

Assistant

Card The Yard York Region
04.2024 - Current
  • Performed basic administration processing and approval of transactions.
  • Worked to set up any front yard/backyard sign for any type of events.
  • Answered incoming phone calls to process requests, transfer calls, or relay messages to appropriate personnel.
  • Worked with clients to ensure complete satisfaction with product.

Babysitter

Neighbour
01.2021 - Current
  • Prepared healthy, age-appropriate snacks and meals.
  • Communicated positively with children and guardians.
  • Bathed, dressed, and helped with teeth brushing as part of bedtime preparation.
  • Taught children to organize toys, wash hands, and share by leading by example.
  • Assisted with homework.

Family Nanny

09.2023 - 08.2024
  • Drove children to baseball, gymnastics, and sports practices.
  • Built positive and nurturing environments to support child social and emotional growth.
  • Facilitated relationships with children and parents by developing caring and structured home environments.
  • Help with homework.
  • Indoor and outdoor play.
  • Educational activities and crafts.
  • Supervise and care for children in employer's residence.
  • Prepare and serve meals for children and perform other housekeeping duties.
  • Maintaining logs for the parents.
  • Light housekeeping.

Volunteer

Soup Kitchen
01.2021 - 04.2023
  • Used strong interpersonal communication skills to convey information to others.
  • Supported engaging, fun, and smooth-running events by helping with organization and planning.
  • Maintained clean, neat, and operational facilities to serve program needs.

Education

BBA - Business Management

York University
Toronto, ON
06.2028

High School Diploma -

Sacred Heart Catholic High School
Newmarket, ON
06.2024

Skills

  • Administrative Support
  • Customer Service
  • Scheduling and Appointment Management
  • Phone Etiquette
  • Sales and Upselling
  • Data Entry and Record Keeping
  • Conflict Resolution

Interests

Strength Training: Weightlifting, resistance exercises, or bodybuilding

Cardio Workouts: Running, cycling, swimming, or aerobics

Group Fitness Classes: Participation in classes like spinning, Zumba, or HIIT (High-Intensity Interval Training)

Wellness Practices: Regularly practice of meditation, mindfulness, and practice stress management techniques

Sports and Recreation: Participation in or enthusiasm for recreational sports and activities

Outdoor Activities: Hiking, rock climbing, or other outdoor adventures


Timeline

Assistant

Card The Yard York Region
04.2024 - Current

Family Nanny

09.2023 - 08.2024

Babysitter

Neighbour
01.2021 - Current

Volunteer

Soup Kitchen
01.2021 - 04.2023

BBA - Business Management

York University

High School Diploma -

Sacred Heart Catholic High School
Thea Ovoyan