Thea Linklater

Work History

Direct Service Worker

NCN CFS

01.2015 - 11.2018

Promoted independence among clients through teaching life skills such as cooking, cleaning, and budgeting.
Enhanced client safety by diligently monitoring their well-being and reporting any concerns to supervisors.
Coordinated recreational activities that promoted socialization among peers while also improving overall mental health for participating clients.
Maintained clean, safe, and well-organized patient environment.
Assisted disabled clients to support independence and well-being.
Mentored new staff members by sharing knowledge of best practices in direct service work as well as company policies.
Developed trust with clients by consistently demonstrating empathy, patience, and professionalism in all interactions.
Ensured compliance with federal, state, and local regulations regarding patient rights, confidentiality, safety standards, staff training requirements.
Supported clients in crisis situations by remaining calm under pressure and utilizing appropriate intervention techniques when necessary.
Improved client quality of life by implementing personalized care plans and providing daily support.
Documented client progress through detailed record-keeping and consistent communication with supervisors and team members.
Provided personal care assistance for clients with physical disabilities, ensuring their comfort and dignity in every interaction.
Maintained a clean and comfortable living environment for clients by performing regular household chores and maintenance tasks.
Recorded status and duties completed in logbooks for management.
Supported daily hygiene needs of patients by assisting with bathing, dressing, dental care and personal grooming.
Assisted with daily living activities, running errands, and household chores.
Laundered items, changed sheets and made bed to keep patients' bedroom clean.
Assisted patients with bathing, grooming, dressing, and oral hygiene care both in private residences and facilities.
Monitored clients' overall health and well-being and noted significant changes.
Cooked meals and assisted patients with eating tasks to support healthy nutrition.
Entrusted to handle confidential and sensitive situations in professional matter.
Built and maintained rapport with clients and family members to facilitate trusting caregiver relationship.
Implemented behavior management strategies to address challenging behaviors while maintaining a respectful environment for all clients involved.

Salesperson

Bell MTS

01.2015 - 09.2016

Worked to build relationships with customers and built potential for additional sales.
Developed relationships with clients for increased loyalty and repeat business.
Boosted sales by consistently engaging with customers and addressing their needs effectively.
Collaborated with team members to reach collective sales goals, fostering a supportive work environment.
Provided exceptional customer service, resulting in numerous positive reviews and referrals.
Enhanced product knowledge by attending training sessions and staying current with industry trends.
Implemented effective sales strategies to maximize revenue generation.
Served customers with knowledgeable, friendly support at every stage of shopping and purchasing.
Greeted customers and offered assistance with selecting merchandise, finding accessories and completing purchases.
Informed customers of promotions to increase sales productivity and volume.

Educational Assistant/Substitute Teacher

Otetiskewin Kisinwamahtowekamik School

09.2012 - 05.2014

Developed strong rapport with students, fostering trust and mutual respect to create a positive classroom atmosphere conducive to learning.
Supported students with special needs by adapting lessons and providing necessary accommodations in collaboration with special education staff.
Encouraged social-emotional growth among students by modeling appropriate behavior and guiding conversations around self-awareness, empathy, and responsible decisionmaking.
Enhanced classroom management through the implementation of positive reinforcement techniques and clear expectations for behavior.
Oversaw students in classroom and common areas to monitor, enforce rules, and support lead teacher.
Supported classroom teachers by monitoring behavior, taking attendance, and completing other administrative tasks as needed.
Delivered personalized educational, behavioral, and emotional support to individual students to enable positive learning outcomes.
Partnered with teacher to plan and implement lessons following school's curriculum, goals, and objectives.
Kept classrooms clean, neat, and properly sanitized for student health and classroom efficiency.
Promoted a safe and inclusive learning environment by addressing instances of bullying or discrimination promptly and effectively.

Summary

Overview

Work History

Direct Service Worker

Salesperson

Educational Assistant/Substitute Teacher

Education

Addictions & Community Health Professional Diploma - Addictions And Mental Health

High School Diploma

Skills

Languages

Timeline

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