Summary
Overview
Work History
Education
Skills
Languages
Certification
Work Availability
Timeline
BusinessDevelopmentManager

Thea Hogendoorn

London,ON

Summary

Committed and hardworking [Job Title] with experience processing transactions and assisting customers. Dedicated to resolving issues, answering customer questions and ringing up customers. Creative problem-solver versed in customer service.

Overview

1
1
year of professional experience
1
1
Certification

Work History

Cashier

Nofrills
08.2023 - 12.2023
  • Answered questions about store policies and addressed customer concerns.
  • Developed rapport with regular customers, offering personalized service that fostered brand loyalty.
  • Exceeded productivity goals through consistent attention to detail and organization during busy shifts.
  • Demonstrated product features, answered questions and redirected objections to highlight positive aspects.

Cashier/Customer Service Representative

Canadian Tire
08.2022 - 01.2023
  • Restocked and organized merchandise in front lanes.
  • Kept cash wrap stocked, products faced and shelving free of misplaced items or trash.
  • Supported management in implementing operational improvements such as updated training manuals or revised schedules.
  • Handled cash with high accuracy and took care to check bills for fraud.
  • Learned duties for various positions and provided backup at key times.
  • Answered questions about store policies and addressed customer concerns.
  • Enhanced customer satisfaction by providing efficient and accurate cash transactions.
  • Greeted customers entering store and responded promptly to customer needs.
  • Stocked, tagged and displayed merchandise as required.
  • Set up new sales displays each week with fresh merchandise.

Education

High School Diploma -

TVO Online School
London, ON
06.2024

Skills

  • Cash handling expertise
  • Active Listening
  • Product restocking
  • Price Verification
  • Patience and composure
  • Payment Processing
  • Issue Resolution
  • POS System Operation
  • Work Task Prioritization
  • Social Perception
  • Customer Transactions
  • Customer Satisfaction
  • Product Scanning
  • Product Knowledge
  • Honest and Dependable
  • Relationship Building

Languages

English
Full Professional

Certification

- Babies sitters certificate

- First aid certificate

- Smart serve

- CRP certificate



Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline

Cashier

Nofrills
08.2023 - 12.2023

Cashier/Customer Service Representative

Canadian Tire
08.2022 - 01.2023

High School Diploma -

TVO Online School

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Thea Hogendoorn